Practice Manager - Jupiter

Medical Management International, Inc.; Florida; On-site; USD 63,822 - 92,187; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) and Roth retirement plans

Paid time off

Job summary

Banfield Pet Hospital is looking for a Practice Manager to oversee daily hospital operations, develop associates and ensure clients and patients have a positive experience. The role emphasizes leadership, budgeting and adherence to veterinary guidelines to drive growth and high-quality care.

With a focus on staff development and process improvement, this position offers opportunities to lead teams, manage education programs and coordinate scheduling while maintaining Banfield standards across

Qualifications

• Bachelor's degree in business or related discipline preferred; equivalent combination of education, training and experience that provides required knowledge, skills, and abilities
• Three years of related experience required (health care, veterinary profession, service industry, etc.) including direct supervisory experience (hiring, associate development, etc.)
• Strong organizational, communication and interpersonal skills
• Problem-solving ability
• Conflict-management experience
• Leadership and analytical know-how
• Knowledge of veterinary practice operations is preferred but not required

Responsibilities

• Interview, hire and develop associates
• Evaluate hospital processes, progress and productivity
• Train associates on client education about wellness plans, preventive care, pet health needs and hospital services
• Educate associates on Banfield guidelines and practices
• Budgeting and planning for the hospital
• Support daily operations and staff
• Schedule associates, coordinate time off and manage continuing education needs

Skills

Leadership

Problem solving

Organization

Communication

Interpersonal skills

Conflict management

Vet operations knowledge

Education

Bachelor's degree

Job description

Overview

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. Medical practice management skills will be put to use to drive business results, and people leadership skills will be applied as you develop associates and foster an engaging team environment. You’ll ensure clients and patients have a positive experience and help optimize the growth of both businesses.

Responsibilities

• Interview, hire and develop associates
• Evaluate hospital processes, progress and productivity
• Train associates on client education about wellness plans, preventive care, pet health needs and hospital services
• Educate associates on Banfield guidelines and practices
• Budgeting and planning for the hospital
• Support daily operations and staff
• Schedule associates, coordinate time off and manage continuing education needs

Qualifications

• Bachelor’s degree in business or related discipline preferred; equivalent combination of education, training and experience that provides required knowledge, skills, and abilities
• Three years of related experience required (health care, veterinary profession, service industry, etc.) including direct supervisory experience (hiring, associate development, etc.)
• Strong organizational, communication and interpersonal skills
• Problem‑solving ability
• Conflict‑management experience
• Leadership and analytical know‑how
• Knowledge of veterinary practice operations is preferred but not required

Professional Development

• Continuing education allowance for eligible positions
• Programs to improve competencies through learning experiences, networking opportunities, volunteerism

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) and Roth retirement plans with company match
• Paid time off and holidays
• Top‑tier mental health and wellbeing resources, including free coaching and counseling
• Associate life insurance (company‑paid) and supplemental life insurance options
• Company‑paid short‑ and long‑term disability
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
• Paid parental leave for birth and adoption
• Back‑up child and elder care and family support resources
• Fertility and family‑building support
• Digital exercise therapy program
• Voluntary protection benefits
• Legal plan covering a range of legal needs
• Identity protection service
• Commuter benefits
• Three free well‑being plans for pets
• Exclusive discounts on products and services

Employment Details

Type: Full‑time

Location: [Location not specified]

Pay Range: $63,822 – $92,187 annually (based on experience, skill level, abilities, education, location and schedule)

EEO Statement

WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER.

Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.