Practice Manager - Avon

A Caring Doctor (Minnesota), P.A.; Avon (IN); On-site; USD 60,631 - 87,578; Full time

Benefits offered by this job

Comprehensive medical, dental and vision insurance

Generous retirement plans with company match

Paid time off and holidays

Top-tier mental health resources

Continuing education allowance

Job summary

VCA Inc. is looking for a Veterinary Practice Manager in Avon, Indiana, to oversee hospital operations, enabling the medical team to focus on high-quality veterinary care. The Practice Manager will be responsible for interviewing and hiring associates, evaluating hospital processes, and fostering a supportive work environment.

This position requires three years of relevant experience and strong leadership skills. A Bachelor's degree is preferred. Benefits include comprehensive health insurance and retirement plans.

Qualifications

• Three years related experience required including direct supervisory experience.
• Ability to educate clients about optimized wellness plans and preventive care.
• Experience in problem-solving and conflict management.

Responsibilities

• Interview, hire, and develop associates.
• Evaluate the hospital’s processes and productivity.
• Schedule associates and manage continuing education needs.

Skills

Organizational skills

Communication skills

Interpersonal skills

Leadership

Problem-solving

Education

Bachelor’s degree in business or related discipline

Job description

Veterinary Practice Manager

Employment Type: Full‑Time

Pay range: $60,631 – $87,578 per year, determined by experience, skill level, abilities, education, location and schedule.

Summary of Job Purpose and Function

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Together with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital.

Responsibilities

• Interview, hire, and develop associates.
• Evaluate the hospital’s processes, progress and productivity.
• Train associates on how to educate clients about optimized wellness plans, preventive care, pet health needs and hospital services.
• Educate associates on Banfield guidelines and practices.
• Budget and plan for the hospital.
• Support daily operations and staff.
• Schedule associates, coordinate time off and manage continuing education needs.

Qualifications

• Education: Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
• Experience: Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (hiring, associate development, etc.).
• Strong organizational, communication and interpersonal skills.
• Problem‑solving and conflict‑management experience.
• Leadership and analytical know‑how.

The Five Principles

• Quality
• Responsibility
• Mutuality
• Efficiency
• Freedom

Benefits

• Comprehensive medical, dental and vision insurance.
• Generous retirement plans (401(k) and Roth) with company match.
• Paid time off and holidays.
• Top‑tier mental health and wellbeing resources including free coaching and counseling sessions.
• Associate life insurance (company‑paid) and supplemental life insurance.
• Company‑paid short‑ and long‑term disability.
• Flexible spending accounts (FSA).
• Health savings account (HSA).
• Paid parental leave (birth and adoption).
• Continuing education allowance for eligible positions.
• Backup child and elder care and family support resources.
• Fertility and family‑building support.
• Digital exercise therapy.
• Voluntary protection benefits.
• Legal plan.
• Identity protection.
• Commuter benefits.
• Three free optimum wellness plans for pets.
• Exclusive discounts on products and services.

Equal Opportunity Employer

WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS.