Practice Manager: Psychiatry & Counseling Lead

Trinity Health; Ann Arbor (MI); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Day-one benefits

Medical, dental, and vision coverage

Professional growth opportunities

Job summary

Trinity Health IHA Medical Group seeks a compassionate Practice Manager to oversee the clinical and administrative aspects of the practice(s), including practice profitability, revenue goals and CORE metrics. This role holds accountability for quality of care, patient satisfaction and staff engagement.

You will direct internal operations, drive process improvements, recruit and coach staff, manage scheduling and attendance, and support quality improvement initiatives across Southeast Michigan’s

Qualifications

• Bachelor’s degree preferred with 1–2+ years of relevant work experience.
• Minimum 2 years of leadership experience supervising non-exempt staff.
• Practice Management Certification or other relevant certifications preferred.
• Experience with recruitment, onboarding, and staff coaching.

Responsibilities

• Directs the internal practice operations; creates benchmarks, tracks and reports progress.
• Researches process improvements/efficiencies and recommends and implements changes.
• Works with the SMD, providers and practice management to develop vision and direction and implement and manage the CORE Work plan.
• Provides suggestions to continually improve processes and the customer experience.
• Assists with recruitment, hiring, orientation, training and coaching of staff.
• Maintains scheduling, time and attendance for staff.
• Evaluates the performance of staff, recommends promotions and disciplinary action.
• Ensures that the practice maintains a physician documentation and coding audit program.
• Support quality improvement initiatives and disease management programs.

Skills

Leadership

Staff supervision

Recruitment & onboarding

Customer service orientation

Education

Bachelor’s degree preferred

Job description

Trinity Health IHA Medical Group seeks a compassionate Practice Manager to oversee the clinical and administrative aspects of the practice(s), including practice profitability, revenue goals and CORE metrics. This role holds accountability for quality of care, patient satisfaction and staff engagement.

You will direct internal operations, drive process improvements, recruit and coach staff, manage scheduling and attendance, and support quality improvement initiatives across Southeast Michigan’s