Practice Manager: Physician Practice Operations

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 66,000 - 80,000; Full time

Job summary

Hackensack Meridian Health is seeking a Practice Manager to oversee daily outpatient practice operations. You will supervise clinical and administrative staff, ensure efficient office workflows, and collaborate with the Operations Manager and Administrative Director to improve processes.

Responsibilities include managing the revenue cycle, monitoring patient satisfaction, developing staff meeting agendas, and enforcing policies that safeguard patient care while delivering high-quality service to

Qualifications

• Associate's Degree or equivalent work experience.
• Minimum of 5 years of experience in practice coordination in the hospital or private practice setting.
• 2 years of supervisory experience.
• Ability to foster teamwork with decision-making skills.
• Proficient at oral and written communication skills.
• Problem-solving and situational analysis skills.
• Conceptual thinking skills.

Responsibilities

• Manages daily operations of the Practice.
• Responsible for the supervision of all staff in practice setting, including time and attendance, coaching, evaluation, and discipline, when necessary.
• Responsible for the revenue cycle, WQ management, manual charge entry for outside practices, open encounter reconciliation and financial reporting for the practice.
• Monitors patient satisfaction through surveys and patient feedback, and works with staff, physicians to identify and resolve potential problems and continually improve patient access and workflows.
• Administers recurring or daily functions or processes necessary for business execution and identifies opportunities for improvement or efficiencies.
• Develops, leads and implements agenda for staff meetings to achieve critical departmental goals and objectives in the most efficient manner possible.
• Formulates, reviews, and revises departmental policies and procedures which safeguard patient care and promote efficient and creative practice.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.).
• Works with outside departments and vendors to develop educational programs through corporate events, fundraising events, etc.
• Oversight of professional and hospital prior authorizations for procedures and any cardiac testing.
• Ensure patient consultations, follow up documentation and procedural reports are sent to referring physicians.

Skills

Team leadership

Communication skills

Problem solving

Analytical thinking

Decision making

Education

Associate's Degree or equivalent

Bachelor's degree preferred

Job description

Hackensack Meridian Health is seeking a Practice Manager to oversee daily outpatient practice operations. You will supervise clinical and administrative staff, ensure efficient office workflows, and collaborate with the Operations Manager and Administrative Director to improve processes.

Responsibilities include managing the revenue cycle, monitoring patient satisfaction, developing staff meeting agendas, and enforcing policies that safeguard patient care while delivering high-quality service to