Practice Manager of Operations

Heartland Dental LLC; Omaha (NE); On-site; USD 60,000 - 85,000; Full time

Job summary

Heartland Dental is seeking a Practice Manager of Operations for its Omaha office. This full-time role involves supporting a collaborative team, managing patient care, and ensuring operational efficiency. Ideal candidates will have dental experience and strong leadership skills, with opportunities for professional growth and mentorship.

Benefits

Health insurance

Retirement plans

Paid holidays

PTO

Continuing education opportunities

Mentorship and networking opportunities

Qualifications

• 1+ years of experience in a dental setting required.
• Experience with insurance billing and accounts receivable.
• Ability to analyze processes and develop solutions.

Responsibilities

• Support the Doctor in achieving professional goals.
• Participate in training and team growth opportunities.
• Ensure goals of Doctors and teams are achieved.

Skills

Leadership

Communication

Conflict Resolution

Customer Service

Analytical Skills

Education

Experience in a dental setting

Experience with insurance billing

Tools

Dentrix

Job description

Practice Manager of Operations

Dental Practice, is looking for a Practice Manager of Operations to join our team.

• Join a 12-person team that thrives on collaboration, communication, and community
• Fast-paced, growing office atmosphere
• Well-established, 2-doctor practice with a strong patient base!
• Full-time, salaried, 40 hours a week
• Schedule will revolve around office hours and patient needs
• Schedule: Monday-Thursday 7:30-5:15; Friday 7:30-2:00; No weekends!
• Competitive pay based on experience and skillset

Preferred Experience

• 1+ years of experience in a dental setting required; open to clinical, front office, and management backgrounds
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience
• Experience in a fast-paced, customer-centric environment
• Ability to analyze processes, identify problems and trends, and develop solutions
• Excellent communication, leadership, coaching, and conflict resolution skills
• Trustworthy; maintain patient confidentiality and team ethics

Why Heartland Dental?

Heartland Dental believes in hiring and growing leaders to support each dental office's needs and foster a strong team culture. As a Practice Manager of Operations, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

You’ll be a valued business partner to the Doctor, helping guide and support the team to provide the best patient care. Our goal is to develop leaders who support the business needs of each office and foster camaraderie and support.

More about the role

• Prioritize and complete PMO Training to develop technical, commitment, and leadership skills
• Develop and pursue annual business and personal development goals
• Ensure goals of Doctors and teams are achieved through servant leadership
• Participate in Bell Leadership Training every 18-24 months
• Support the Doctor Led, Hygiene Driven, Operations focus through meetings and huddles
• Support the Doctor in achieving professional goals and prioritizing efforts
• Create alignment with the doctor through regular communication
• Partner with the Doctor on financial goals and scheduling
• Monitor progress using DMP metrics
• Support future team growth by selecting suitable candidates
• Assist in onboarding new team members
• Support team training and growth opportunities

What You’ll Gain

• Benefits including health insurance, retirement plans, paid holidays, and PTO
• Continuing education opportunities
• Mentorship and networking opportunities
• Advanced technology to enhance efficiency

Physical Requirements

• Ability to perform duties with or without accommodations
• Prolonged sitting and working on a computer
• Must lift up to 15 pounds
• Availability for virtual or in-person training, some travel involved
• TB test required prior to employment, except in FL & TN

Who is Heartland Dental?

Largest dental support organization supporting over 2,300 doctors across 38 states, dedicated to supporting dentists and their teams in delivering high-quality care and fostering career growth. Committed to diversity and inclusion, providing equal opportunity in employment.