Practice Manager – Family Medicine Operations Lead

Trinity Health Corp.; East Hartford (CT); On-site; USD 46,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement Savings with employer match

Paid time off and holidays

Tuition reimbursement and professional

Life and AD&D insurance

Job summary

Trinity Health Corp. is seeking a Practice Manager for our Family Medicine - East Hartford location. This role oversees daily operations, ensures excellent patient experiences, and drives strong financial performance in a fast-paced setting.

The successful candidate will lead staff, optimize workflows, and implement process improvements while maintaining compliance with HIPAA and organizational policies. Strong communication and leadership are essential.

Qualifications

• Bachelor's degree preferred; minimum 5 years in medical practice management.
• Proven leadership and team management skills.
• Strong communication, organizational, and problem-solving abilities.
• Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
• Demonstrated success in improving operational efficiency, quality, and productivity.

Responsibilities

• Manage day-to-day practice operations to maximize patient access and satisfaction.
• Monitor scheduling, productivity metrics, and co-pay collections.
• Oversee practice budgets and operational expenses.
• Recruit, onboard, coach, and evaluate staff performance.
• Address patient and provider concerns and resolve issues promptly.
• Lead process improvement initiatives to enhance efficiency and service quality.
• Ensure compliance with organizational policies, HIPAA requirements, and regulatory standards.
• Provide ongoing staff training and support.

Skills

Leadership

Team management

Communication

Organizational skills

Problem solving

Prioritization

Education

Bachelor's degree preferred

Job description

Trinity Health Corp. is seeking a Practice Manager for our Family Medicine - East Hartford location. This role oversees daily operations, ensures excellent patient experiences, and drives strong financial performance in a fast-paced setting.

The successful candidate will lead staff, optimize workflows, and implement process improvements while maintaining compliance with HIPAA and organizational policies. Strong communication and leadership are essential.