Practice Manager - Eye Care Ops & Team Leadership

Keplr Vision; Roseville (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

Eye Designs Optometry in Roseville is seeking a Practice Manager to ensure the highest quality patient care and lead a team of Opticians, Technicians, and Patient Care Coordinators.

You will work closely with the Lead OD to deliver an exceptional patient experience, coach staff, monitor operations and financial performance, ensure HIPAA and billing compliance, and recruit top talent to uphold Keplr Vision’s standards.

Qualifications

• Minimum 3 years of retail management/supervisory experience
• Strong understanding of operations and business acumen
• Excellent communication and leadership skills
• Ability to set and achieve productivity goals

Responsibilities

• Supervises a team of Opticians, Technicians, and Patient Care Coordinators
• Works with Lead OD to ensure exceptional patient experience
• Coaches and develops staff to deliver superior customer service
• Ensures high standards of patient care and workflow efficiency
• Monitors practice operations and provides on‑the‑job training
• Analyzes financial data and recommends steps to improve profitability
• Recruits and selects high-caliber talent
• Ensures billing, staff behavior, and HIPAA compliance
• Manages product, inventory, and cost of goods
• Conducts regular staff evaluations and trainings
• Upholds Keplr Vision’s Core Values

Skills

Retail management

Customer service

Leadership

Interpersonal skills

Operations understanding

Productivity goal setting

Problem solving

Attention to detail

Job description

Eye Designs Optometry in Roseville is seeking a Practice Manager to ensure the highest quality patient care and lead a team of Opticians, Technicians, and Patient Care Coordinators.

You will work closely with the Lead OD to deliver an exceptional patient experience, coach staff, monitor operations and financial performance, ensure HIPAA and billing compliance, and recruit top talent to uphold Keplr Vision’s standards.