Practice Manager - Division of Burn and Wound Surgery

Mass General Brigham Incorporated; Boston, Northern (MA, KY); Hybrid; USD 66,000 - 96,000; Full time

Job summary

Mass General Brigham Incorporated in Boston is seeking a Practice Manager to lead daily operations for a multi-site surgical practice within the Division of Burn and Wound Surgery. You will guide administrative and clinical staff, manage scheduling, and drive performance improvements in a fast-paced clinical setting.

The role emphasizes budgeting, workforce development, and collaboration with physicians and leadership to advance operational goals.

Qualifications

• Bachelor's Degree Related Field of Study required
• Experience Supervisory 5-7 years required in a healthcare environment
• Experience in healthcare operations is preferred
• Proficiency with Microsoft Office and Excel required

Responsibilities

• Oversee day-to-day operations for a single-site or multi-site surgical practice.
• Lead and develop administrative and clinical staff via hiring, onboarding, coaching, scheduling and performance management.
• Ensure staffing coverage and coordinate solutions for staffing and operational challenges.
• Monitor practice metrics and implement improvements to enhance efficiency and service delivery.
• Partner with physicians and leadership to support strategic goals and budget planning.
• Oversee payroll, support revenue cycle activities, and ensure HIPAA compliance.

Skills

Leadership

Staff development

Communication

Analytical skills

Time management

Problem solving

Education

Bachelor's Degree in Related Field

Tools

Microsoft Office

Excel

Job description

## Practice Manager - Division of Burn and Wound SurgeryApply: Onsite: Boston-MA: Full time: Posted Today: RQ4081535Site: Massachusetts General Physicians Organization, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**Division of Burn and Wound Surgery Bring your healthcare operations expertise to a leadership role where you can make a direct impact on patients, providers, and staff. We are seeking an experienced Practice Manager to lead the daily operations of our Trauma, Oral & Maxillofacial Surgery, Plastic Surgery, and Burn Management practice. This role is ideal for a collaborative healthcare leader who enjoys developing teams, improving workflows, and driving operational excellence in a fast-paced clinical environment. What You'll Do Oversee day-to-day operations for a single-site or multi-site surgical practice Lead and develop administrative and clinical support staff through hiring, onboarding, coaching, scheduling, and performance management Ensure appropriate staffing coverage and coordinate solutions for staffing and operational challenges Monitor practice performance metrics and implement process improvements that enhance efficiency and service delivery Partner with physicians and leadership to support strategic initiatives, operational goals, and budget planning Oversee payroll processes, support revenue cycle activities, and ensure compliance with organizational policies, HIPAA requirements, and mandatory training standards Serve as a key member of the leadership team, providing operational support and cross-coverage as needed If you're a motivated healthcare leader who is passionate about building high-performing teams and delivering exceptional operational support, we'd love to hear from you.**Qualifications**Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Supervisory experience 5-7 years required and Experience working in a healthcare environment 5-7 years required Knowledge, Skills and Abilities - Strong understanding of Microsoft Office, including Excel. - Strong communication and organizational skills. - Strong and proven leadership skills. - Ability to work with staff of all levels. - Excellent time management skills. - Strong analytical and math skills. - Knowledge of Accounting Principles, physician billing, and revenue cycle management. - Ability to adapt to multiple and rapidly changing priorities and deadlines.**Additional Job Details (if applicable)****Remote Type**Onsite**Work Location**55 Fruit Street**Scheduled Weekly Hours**40**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$65,998.40 - $96,033.60/Annual**Grade**7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.**EEO Statement:**1300 Massachusetts General Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.