Practice Manager- MGH Endoscopy Scheduling

Mass General Brigham Incorporated; Boston, Northern (MA, KY); Hybrid; USD 66,000 - 96,000; Full time

Job summary

Mass General Brigham, Boston, MA, is seeking a Practice Manager for Endoscopy Scheduling to lead daily operations across one or more practice locations onsite at 15 Parkman Street. The role focuses on optimizing workflows, staff performance, and patient experiences.

The ideal candidate has 5+ years of supervisory healthcare leadership, strong budgeting and payroll knowledge, and a Bachelor's degree in a related field (or equivalent). This is a full-time onsite position.

Qualifications

• 5+ years of supervisory or leadership experience in healthcare or medical practice.
• Ability to lead teams, manage staffing, and support employee development.
• Strong organizational, problem-solving, and communication skills.
• Experience with budgets, payroll, and administrative processes.
• Bachelor's degree preferred; equivalent experience may be considered.

Responsibilities

• Lead and support administrative and clinical staff across one or more practice locations.
• Manage staffing schedules, identify coverage needs, and coordinate replacements.
• Recruit, onboard, coach, and develop team members while fostering a positive environment.
• Monitor performance, conduct evaluations, and support employee growth through training.
• Ensure HIPAA compliance and adherence to organizational policies.
• Improve practice operations by evaluating workflows and implementing improvements.
• Partner with practice leadership on budgeting and payroll oversight.
• Support patient billing and revenue cycle activities.

Education

Bachelor's degree in related field

Job description

## Practice Manager- MGH Endoscopy SchedulingApply: Onsite: Boston-MA: Full time: Posted Today: RQ4080471Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.**Job Summary**Lead Operations. Empower Teams. Drive Exceptional Patient Experiences. Join a collaborative healthcare team where your leadership and operational expertise will make a meaningful impact. As a Practice Manager, you will oversee the daily operations of a physician practice or small multi-site practice, ensuring efficient workflows, engaged staff, and a high standard of service for patients and providers alike. What You'll Do -Lead and support administrative and clinical support staff across one or more practice locations. -Manage staffing schedules, identify coverage needs, and coordinate replacements to ensure smooth daily operations. -Recruit, onboard, coach, and develop team members while fostering a positive and accountable work environment. -Monitor performance, conduct evaluations, and support employee growth through training and mentoring. -Ensure compliance with HIPAA requirements, organizational policies, and mandatory training standards. -Improve practice operations by evaluating workflows, implementing process improvements, and monitoring key performance metrics. -Partner with practice leadership on budgeting, payroll oversight, and operational planning. -Support patient billing and revenue cycle activities to ensure adherence to established procedures.**Qualifications****What You'll Bring** 5+ years of supervisory or leadership experience in a healthcare, medical practice, or similar operational environment.Proven ability to lead teams, manage staffing, and support employee development.Strong organizational, problem-solving, and communication skills.Experience working with operational metrics, budgets, payroll, and administrative processes.Bachelor's degree in a related field preferred; equivalent experience may be considered in lieu of a degree.**Additional Job Details (if applicable)****Why Join Us?** This is an excellent opportunity for an emerging healthcare leader who is passionate about team development, operational excellence, and creating a positive experience for both patients and staff. You'll play a key role in shaping practice performance while working alongside dedicated clinical and administrative professionals.Bring your leadership skills, operational mindset, and passion for healthcare to a role where you can make a lasting impact every day.**Remote Type**Onsite**Work Location**15 Parkman Street**Scheduled Weekly Hours**40**Employee Type**Regular**Work Shift**Day (United States of America)**Pay Range**$65,998.40 - $96,033.60/Annual**Grade**7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.**EEO Statement:**1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.