Practice Manager - Mesa North

Banfield Pet Hospital; Mesa (AZ); On-site; USD 60,631 - 87,578; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Top‑Tier Mental Health and Wellbeing Resources

Continuing Education Allowance

Job summary

Banfield Pet Hospital in Mesa, Arizona is seeking a Veterinary Practice Manager. This vital role involves managing daily operations, developing associates, and driving business results to ensure quality veterinary care. Candidates should have a bachelor's degree in a related field and three years of supervisory experience.

In addition, this position offers a comprehensive benefits package including medical, dental, and vision insurance, as well as generous retirement plans and paid time off.

Qualifications

• Bachelor’s degree in business or related discipline preferred.
• Three years related experience required, including direct supervisory experience.
• Strong organizational, communication, and interpersonal skills.

Responsibilities

• Manage day-to-day operations of the hospital.
• Develop associates and foster an engaging team environment.
• Budgeting and planning for the hospital.

Skills

Organizational Skills

Communication Skills

Interpersonal Skills

Problem-Solving

Leadership

Conflict Management

Education

Bachelor’s degree in business or related discipline

Job description

VETERINARY Practice Manager

Employment Type: Full-Time

This posting will remain open for a minimum of two weeks from the position posted date.

The pay range for this role is $60,631 - $87,578 annually.

The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule.

SUMMARY OF JOB PURPOSE AND FUNCTION

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day-to-day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your medical practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart associates (if applicable), you’ll be helping optimize the growth of both businesses. And since we are committed to your growth, you’ll be able to take advantage of a variety of educational opportunities and resources that support your career path.

Required Education and Licenses

Bachelor’s degree in business or related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Required Experience

Three years related experience required (health care, veterinary profession, service industry, etc.), including direct supervisory experience (includes hiring, associate development, etc.).

A Day in the Life of a Banfield Practice Manager

The position of Practice Manager requires a fair amount of versatility. Duties involve everything from interviewing, hiring and developing associates, to evaluating the hospital’s processes, progress and productivity. Our Practice Managers also train associates on how to educate clients about our Optimum Wellness Plans, preventive care, pet health needs and hospital services. You will also be responsible for:

• Educating associates on Banfield guidelines/practices.


• Budgeting and planning for the hospital.


• Supporting daily operations and staff.


• Scheduling associates, coordinating time off and managing continuing education needs.

Commitment Beyond Qualifications

Our culture and approach to business is known as The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. These values guide our daily decisions and processes at work.

• Strong organizational, communication and interpersonal skills.


• A knack for problem solving.


• Conflict management experience.


• Leadership and analytical know-how.

Benefits for a Banfield Practice Manager

We provide resources and programs to support your well‑being and professional development.

• Connections to learning experiences.


• Networking opportunities.


• Ways to give back to your community through volunteerism.

BENEFITS

Here at Banfield, we prioritize your well‑being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets.

• Comprehensive Medical, Dental, and Vision Insurance.


• Generous Retirement Plans (401(k) and Roth) with company match.


• Paid Time Off and Holidays.


• Top‑Tier Mental Health and Wellbeing Resources, including free coaching and counseling sessions.


• Associate Life Insurance (company‑paid) and supplemental life insurance options.


• Company‑Paid Short‑ and Long‑Term Disability.


• Flexible Spending Accounts (FSA).


• Health Savings Account (HSA).


• Paid Parental Leave for birth and adoption.


• Continuing Education Allowance for eligible positions.


• Back‑Up Child and Elder Care & Family Support Resources.


• Fertility and Family Building Support.


• Digital Exercise Therapy program.


• Voluntary Protection Benefits.


• Legal Plan.


• Identity Protection.


• Commuter Benefits.


• Three Free Optimum Wellness Plans for Pets.


• Exclusive Discounts on products and services.

Benefits eligibility is based on employment status. Full‑time associates are eligible for all benefit programs; part‑time associates are eligible for those benefits with an asterisk.

Equal Opportunity Statement

We are a drug‑free, smoke‑free, equal opportunity employer. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

Purpose

A better world for pets.