Practice Manager

James River Orthodontics; Short Pump (VA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Salary incentives

Health insurance

PTO

STD/LTD paid

401(k) with company match

Job summary

James River Orthodontics is seeking a Practice Manager to oversee daily orthodontic/dental practice operations, lead a patient-focused team, and drive financial performance. The role partners with regional leadership to ensure operational excellence and outstanding patient care across our Virginia locations.

The right candidate will bring 3+ years in orthodontic/dental practice management, strong leadership, and solid financial acumen, with a focus on improving KPIs, payer compliance, and

Qualifications

• 3+ years of orthodontic or dental practice management experience.
• Excellent communication, leadership, and team development skills.
• Strong business acumen, including P&L and financial analysis.

Responsibilities

• Lead and cultivate a high-performing, patient-centered practice culture aligned with our mission, vision, and values
• Oversee daily office operations, workflows, and administrative systems
• Manage team scheduling, payroll, performance, and accountability
• Monitor and drive KPIs, revenue goals, and bonus tracking
• Collaborate on marketing initiatives and patient growth strategies
• Ensure compliance with payer policies, regulatory standards, and clinical protocols
• Manage vendor relationships, inventory control, and financial processes
• Maintain accurate patient experience standards, addressing concerns and feedback
• Conduct regular audits (charts, communications, A/R, and operational metrics)

Skills

Practice management

Leadership

Communication

Financial analysis

P&L management

Job description

Description

Practice Manager (Orthodontic / Dental)

Full-Time | $80,000-$90,0000/yr

Locations: Henrico & Mechanicsville

At our local orthodontic practices, teamwork, positive energy, and creating great patient experiences are at the center of what we do. Through partnership with Southern Orthodontic Partners, our teams enjoy competitive pay, strong benefits, and a supportive environment where you can grow your career and enjoy the work you do. With offices across the United States, you’ll have the opportunity to build a rewarding career while helping patients feel confident in their smiles every day.

We are seeking an experienced and results-drive Practice Manager to oversee daily operations, drive team performance, and support exceptional patient care. This role partners closely with the Regional Director of Operations and clinical leadership to ensure operational excellence, financial performance, and a strong, team-focused culture.

What You’ll Do

• Lead and cultivate a high-performing, patient-centered practice culture aligned with our mission, vision, and values
• Oversee daily office operations, workflows, and administrative systems
• Manage team scheduling, payroll, performance, and accountability
• Monitor and drive KPIs, revenue goals, and bonus tracking
• Collaborate on marketing initiatives and patient growth strategies
• Ensure compliance with payer policies, regulatory standards, and clinical protocols
• Manage vendor relationships, inventory control, and financial processes
• Maintain accurate patient experience standards, addressing concerns and feedback
• Conduct regular audits (charts, communications, A/R, and operational metrics

Benefits & Perks

• Competitive salary + performance incentives
• Health, dental, and vision insurance
• Paid time off (PTO)
• Company-paid STD/LTD
• 401(k) with up to 4% company match

Requirements

What We’re Looking For

• 3+ years of orthodontic or dental practice management experience (preferred)
• Excellent communication, leadership, and team development skills
• Strong business acumen, including P&L and financial analysis

Physical Requirements

• Prolonged periods of sitting, standing, and walking
• Manual dexterity and the ability to lift up to 30lbs
• Occasional bending or reaching

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).