Orthodontic Practice Manager

Friendly Dental Group; Charlotte (NC); On-site; USD 52,000 - 62,400; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision insurance

Health insurance

Paid holidays

Paid time off

Training & development

Flexible schedule

Employee discounts

Job summary

Friendly Dental Group in Charlotte, NC is seeking an experienced Orthodontic Practice Manager to oversee daily operations and support clinical and front-office teams. This is a hands‑on leadership role that manages the office while assisting with day‑to‑day administrative responsibilities.

The role requires 2+ years in orthodontic or dental management, strong leadership and communication, and the ability to multitask in a fast‑paced environment.

Qualifications

• 2+ years of orthodontic or dental management experience.
• Knowledge of dental insurance, billing, claims and collections.
• Strong leadership, communication, and customer service skills.
• Ability to multitask in a fast‑paced environment.

Responsibilities

• Oversee scheduling, patient flow, billing, collections, and front‑office operations.
• Present treatment plans, financial estimates, and payment options.
• Monitor office performance, workflow, and administrative processes.
• Manage patient and provider schedules.
• Supervise and support office staff; address patient questions and concerns.
• Maintain accurate records using dental practice management software.

Skills

Orthodontic management

Leadership

Communication

Customer service

Multitasking

Job description

Orthodontic Practice Manager – Charlotte, NC

We are a busy, growing orthodontic practice seeking an experienced Practice Manager to oversee daily operations and support our clinical and front-office teams.

This is a hands‑on leadership role for someone who can manage the office while assisting with day‑to‑day administrative responsibilities.

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Paid holidays

Responsibilities

• Oversee scheduling, patient flow, billing, collections, and front‑office operations
• Present treatment plans, financial estimates, and payment options
• Monitor office performance, workflow, and administrative processes
• Manage patient and provider schedules
• Supervise and support office staffAddress patient questions and concerns
• Maintain accurate records using dental practice management software

Qualifications

• 2+ years of orthodontic or dental management experience
• Knowledge of dental insurance, billing, claims and collections
• Strong leadership, communication, and customer service skills
• Ability to multitask in a fast‑paced environment

Compensation & Benefits

• $25–$30 per hour, based on experience
• Medical, dental, vision, and life insurance
• 401(k)
• Paid holidays and PTO

Schedule

• Full‑time
• Monday through Friday
• Daytime hours

Work Location: In person