Practice Manager

El Camino Health Medical Network; Mountain View (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

El Camino Health Medical Network in Mountain View, CA is seeking a qualified Practice Manager to lead day-to-day operations of our outpatient practices. You will supervise clinical and support staff, collaborate with providers, and ensure an exceptional patient experience.

The role focuses on budget management, patient satisfaction, staff engagement, and initiating performance improvement plans to drive operational excellence and service quality.

Qualifications

• Bachelor’s degree in a health-related field is required.
• Minimum 2 years in ambulatory care/outpatient leadership.
• Current CPR Certification is required.
• Experience with EMR systems Allscripts and Epic.
• Typing speed of at least 40 WPM is required.
• Strong verbal and written communication and active listening skills.
• Excellent patient/guest relations and professional demeanor.
• Ability to perform basic math.
• Excellent attention to detail.
• Ability to organize and prioritize tasks to maintain workflow.
• Team player, flexible and cooperative.

Responsibilities

• Manage day-to-day practice operations.
• Supervise clinical and support staff.
• Collaborate with providers to ensure efficient operations and superior patient experience.
• Develop and drive action plans for goals in budget, patient satisfaction, staff and physician engagement.
• Initiate and execute performance improvement plans.

Skills

Leadership

Staff supervision

Verbal & written communication

Active listening

Typing speed 40 WPM

Education

Bachelor’s degree in a health-related field

CPR Certification

Tools

Allscripts

Epic

Job description

El Camino Health Medical Networkis currently seeking a talented Practice Manager to join our growing team!

Location: Mountain View, CA

Schedule: Monday-Friday

El Camino Health Medical Network is recruiting full-time Practice Managers for our El Camino Health Primary Care and Multi-Specialty Care outpatient practices located in Santa Clara County.

The Practice Manager is responsible for managing day-to-day practice operations, and supervising clinical and support staff (i.e., Medical Assistants, Patient Services Representatives, etc.). He/she will collaborate and work in partnership with providers to ensure efficient practice operations and the delivery of an exceptional patient experience.

The PracticeManager is also responsible for developing and being accountable for achieving action plans to accomplish goals in areas managed (i.e., budget management, patient satisfaction, employee and physician/provider engagement), and initiating and executing performance improvement action plans.

Requirements

• Bachelor’s degree in a health-related field
• A minimum 2 years of experience in an ambulatory care/outpatient leadership role and demonstrated management skills
• Current CPR Certification
• Experience working with an EMR (Allscripts & Epic)
• Ability to accurately type a minimum of 40 WPM
• Strong verbal and written communications, and active listening skills
• Solid patient/guest relations skills with the ability to communicate in a professional, courteous and efficient manner
• Ability to perform basic math
• Excellent attention to detail
• Ability to effectively organize and prioritize task in order to complete assignments within the time allotted to maintain standard workflow
• Ability to work effectively as a team member who is flexible, cooperative and willing to assist others