Practice Manager

Choice Healthcare Services; Moreno Valley (CA); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

Wellbeing-focused benefits

Growth opportunities

Leadership support

Team events

Comprehensive benefits

Job summary

CHOICE Healthcare Services is seeking a Dental Practice Manager to oversee operations, staffing, patient service, and business performance across the designated area.

You will build professional doctor relationships, supervise a team, manage budgets, ensure regulatory compliance, and drive improvements in patient experience while maintaining a supportive workplace culture. This role is based in Moreno Valley, CA and offers a competitive salary with monthly bonuses.

Qualifications

• Education equivalent to an associate degree in business or dental field.
• 1–3+ years of relevant work experience as an office manager in a dental practice.
• Proficient with Microsoft Office and a dental practice program such as Dentrix.
• Ability to solve problems by applying basic knowledge and technology.
• Bilingual in Spanish preferred.

Responsibilities

• Lead and supervise a team of employees or managers in their area.
• Ensure a high level of patient satisfaction in this role.
• Oversee patient service efforts, resolve patient complaints, and improve patient experience.
• Optimize efficiency of operations within the office.
• Manage expenses, control costs, and allocate resources to meet financial targets.
• Ensure operations comply with company policies, regulations, and safety standards.
• Monitor performance with KPIs and analyze data for improvements.
• Communicate effectively between management and staff to align with goals.
• Implement corporate strategies and initiatives.
• Keep abreast of market trends and local factors affecting the business.

Skills

Team Leadership

Patient Service

Problem Solving

Bilingual Spanish

Education

Associate degree in business or dental field

Tools

Dentrix

Microsoft Office

Job description

Overview

Dental Practice Manager-

Come and join a greatDental Team -

Summary: The PracticeManager's primary goal is to ensure that the operations and activities within their designated area are running smoothly and efficiently to meet the organization’s goals and objectives. Areas of responsibility include but are not limited to building professional doctor relationships, staffing, administrative requirements and reports, quality assurance of services, team meetings and action reporting. This position regularly and consistently demonstrates knowledge of industry and works closely with our internal team, as well as the support team and vendors. The practice manager performs his/her duties independently and directly manages and guides staff in related functional areas of Choice.

Pay Range: $58,000-70,000/year (Based on experience) and this position is eligible to earn monthly bonuses.

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Responsibilities

Essential Duties and Responsibilities:include the following. Other duties may be assigned.

• Lead and supervise a team of employees or managers working within their area. They are responsible for hiring, training, and developing their team members to ensure they are performing effectively.
• Ensure a high level of patient satisfaction is crucial in this role.
• Practice Manager will oversee patient service efforts, resolve patient complaints, and implement strategies to improve patient experience.
• They are responsible for optimizing the efficiency of operations within their office.
• Practice Managers have budgetary responsibilities. They need to manage expenses, control costs, and allocate resources effectively to achieve financial targets.
• Ensure that all operations and activities within their area comply with company policies, industry regulations, and safety standards is a critical aspect of the role.
• Practice Managers monitor the performance of their area against key performance indicators and metrics. They analyze data to identify areas for improvement and take corrective actions when necessary.
• Effective communication is vital for an Practice Manager. They need to relay information between upper management and their team, ensuring that everyone is aligned with the organization’s goals.
• Practice Manager will implement corporate strategies and initiatives.
• Keep abreast of market trends, competition, and local factors that may impact the business.

Qualifications

Education and/or Experience:

• Education equivalent to a College/University Associate’s degree in a business or dental related field
• One (1) to three (3) years or more of relevant work experience as an office manager in a dental practice
• Demonstrates knowledge of Microsoft Office and a dental practice program such as Dentrix
• Ability to solve problems by applying basic knowledge and technology.
• Ability to troubleshoot dental systems and technology with the assistance of the IT Department to maintain continuous services in the event of a system issue
• Demonstrates professional development by participating and seeking out higher-level, innovative training opportunities
• Bilingual in Spanish, preferred