Practice Manager

Salt Dental Partners; Boise (ID); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401k with company match

Life insurance

Job summary

Lineberry Orthodontics seeks an experienced Practice Manager for our Boise office to oversee daily operations and drive growth. You will partner with doctors and leadership to maintain efficiency, standards, and an extraordinary patient experience.

You will lead teams, manage resources, and implement SOPs while fostering a collaborative culture and ensuring financial performance aligns with goals.

Qualifications

• 3+ years of operational experience, dental preferred.
• Bachelor's degree in business or healthcare administration or equivalent leadership training.
• Proven track record of driving top and bottom-line growth and expanding production.
• Experience managing teams with strong leadership and communication skills.

Responsibilities

• Engage with executive leaders to align operational goals.
• Partner with doctors to diagnose issues and develop action plans.
• Implement repeatable management processes for growth.
• Develop SOPs and organize operations.
• Facilitate open communication for informed decision-making.
• Advocate for resources and support when needed.
• Coordinate onboarding for new staff.
• Advise and train staff on policies.
• Set expectations and provide regular feedback and development plans.
• Track KPIs including patient experience and implement improvements.
• Identify and support growth while managing costs.
• Maintain a strong focus on exceptional patient experience.
• Other duties as assigned.

Skills

Team leadership

Operational management

Communication

P&L awareness

Education

Bachelor's degree in business or healthcare administration

Tools

Microsoft Office

Job description

Lineberry Orthodontics is seeking an outstanding individual to join our team as our Practice Manager for our Boise office!

As our Practice Manager, you'll partner closely with Doctors and leadership to keep daily operations running smoothly and the office performing at its best. You'll balance people, processes, and performance - creating an efficient, well-organized practice while supporting a positive and collaborative culture. This role plays a key part in bringing our business model, values, and operating standards to life while ensuring consistency, compliance, and a great experience for both patients and team members.

Key Responsibilities

• Engage and collaborate with executive leaders to align operational strategies and organizational goals.
• Partner with doctors and field operations to diagnose issues, identify opportunities, and develop corresponding action plans.
• Employ structured and repeatable management processes with team to drive operational effectiveness and growth.
• Optimize processes with further development of documented standard operating procedures and organization.
• Facilitate open communication channels to ensure that insights and feedback are shared effectively, driving informed decision-making.
• Advocate for necessary resources and support when necessary.
• Coordinate effective and comprehensive onboarding for new team members.
• Advise and train staff on operational policies.
• Set clear expectations with the team; provide regular feedback, partner on professional development plans, and inspire team to achieve goals.
• Track key performance indicators for the office, including patient experience, and develop actionable strategies for improvements based on findings.
• Optimize financial performance by identifying and supporting organic growth initiatives while managing controllable costs including non-doctor staff costs and variable operational expenses.
• Maintain a front-line obsession and promote an exceptional patient experience.
• Other duties as assigned.

Qualifications

• 3+ years of previous operational experience, dental preferred.
• Bachelor's degree in business or healthcare administration, or another related discipline, or commensurate work experience from on-the-job management/ leadership training.
• Demonstrated track record of driving top and bottom-line growth, with proven success in expanding production and overall business performance.
• Proven experience in managing teams.
• Excellent leadership and communication skills with a passion for growth.
• Provide development opportunities for team members.
• Strong organizational skills with the ability to prioritize, manage, and delegate multiple tasks.
• Competency in using business software such as Microsoft Office and related platforms.
• Experience managing a P&L and baseline understanding of core financial metrics.
• Retirement Plan (401k with Company Match, IRA)
• Life Insurance (Basic, Voluntary & AD&D)

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Wake Forest, North Carolina, United States