Practice Manager

Lineberry Orthodontics; Boise (ID); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Retirement Plan (401k with Company Mat

IRA

Life Insurance (Basic, Voluntary & AD&

Job summary

Lineberry Orthodontics is seeking a Practice Manager for our Boise office to partner with Doctors and leadership to keep daily operations running smoothly and maximize the office’s performance. You will balance people, processes, and performance while nurturing a positive, collaborative culture and ensuring compliance and a great patient and team experience.

You’ll drive growth by optimizing operations, developing SOPs, and coordinating onboarding, while managing resources and overseeing

Qualifications

• 3+ years of operational experience; dental setting preferred.
• Bachelor's degree in business or healthcare administration or commensurate leadership training.
• Proven track record of driving growth and expanding production and business performance.
• Experience managing teams.
• Strong leadership and communication skills.
• Ability to provide development opportunities for staff.
• Excellent organization with the ability to prioritize, manage, and delegate multiple tasks.
• Competency in using Microsoft Office and related platforms.
• Experience managing a P&L and understanding core financial metrics.
• Knowledge of retirement plans and life insurance benefits is a plus.

Responsibilities

• Engage and collaborate with executive leaders to align operational strategies and organizational goals.
• Partner with doctors and field operations to diagnose issues, identify opportunities, and develop corresponding action plans.
• Employ structured and repeatable management processes with team to drive operational effectiveness and growth.
• Optimize processes with development of documented standard operating procedures and organization.
• Facilitate open communication channels to ensure insights and feedback are shared effectively.
• Advocate for necessary resources and support when necessary.
• Coordinate effective onboarding for new team members.
• Advise and train staff on operational policies.
• Set clear expectations with the team; provide regular feedback and support professional development.

Skills

Operational experience

Team management

Leadership

Communication

Organization

P&L awareness

Financial metrics

Microsoft Office

Education

Bachelor's degree in business/healthcare administration

Tools

Microsoft Office

Job description

Lineberry Orthodontics is seeking an outstanding individual to join our team as our Practice Manager for our Boise office!

As our Practice Manager, you'll partner closely with Doctors and leadership to keep daily operations running smoothly and the office performing at its best. You'll balance people, processes, and performance - creating an efficient, well-organized practice while supporting a positive and collaborative culture. This role plays a key part in bringing our business model, values, and operating standards to life while ensuring consistency, compliance, and a great experience for both patients and team members.

Key Responsibilities

• Engage and collaborate with executive leaders to align operational strategies and organizational goals.
• Partner with doctors and field operations to diagnose issues, identify opportunities, and develop corresponding action plans.
• Employ structured and repeatable management processes with team to drive operational effectiveness and growth.
• Optimize processes with further development of documented standard operating procedures and organization.
• Facilitate open communication channels to ensure that insights and feedback are shared effectively, driving informed decision-making.
• Advocate for necessary resources and support when necessary.
• Coordinate effective and comprehensive onboarding for new team members.
• Advise and train staff on operational policies.
• Set clear expectations with the team; provide regular feedback, partner on professional development plans, and inspire team to achieve goals.
• Track key performance indicators for the office, including patient experience, and develop actionable strategies for improvements based on findings.
• Optimize financial performance by identifying and supporting organic growth initiatives while managing controllable costs including non-doctor staff costs and variable operational expenses.
• Maintain a front-line obsession and promote an exceptional patient experience.
• Other duties as assigned.

Qualifications

• 3+ years of previous operational experience, dental preferred.
• Bachelor's degree in business or healthcare administration, or another related discipline, or commensurate work experience from on-the-job management/ leadership training.
• Demonstrated track record of driving top and bottom-line growth, with proven success in expanding production and overall business performance.
• Proven experience in managing teams.
• Excellent leadership and communication skills with a passion for growth.
• Provide development opportunities for team members.
• Strong organizational skills with the ability to prioritize, manage, and delegate multiple tasks.
• Competency in using business software such as Microsoft Office and related platforms.
• Experience managing a P&L and baseline understanding of core financial metrics.
• Retirement Plan (401k with Company Match, IRA)
• Life Insurance (Basic, Voluntary & AD&D)

If you're using NVDA, press NVDA key + space to enable focus mode to read the slider properly.

Wake Forest, North Carolina, United States