Practice Manager

Berkeley Orthodontics; Berkeley (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401k with Company Match

IRA

Life Insurance

Retirement Plan

Job summary

Berkeley Orthodontics in Berkeley, CA is seeking a Practice Manager to lead daily operations, partner with doctors and leadership, and uphold our standards for patient experience. You’ll balance people, processes, and performance to keep the office efficient and compliant.

The role requires 3+ years of operational leadership in healthcare or dental settings, a Bachelor’s in business or healthcare admin, and a proven ability to drive growth, manage a team, and optimize costs while maintaining a

Qualifications

• 3+ years of operational experience in a healthcare or dental setting.
• Bachelor’s degree in business or healthcare administration, or commensurate leadership experience.
• Proven track record of growing production and improving business performance.
• Experience in managing teams and delivering development opportunities for staff.
• Strong leadership and communication skills with a growth mindset.

Responsibilities

• Engage with executive leaders to align operational strategies with organizational goals.
• Partner with doctors and leadership to diagnose issues and develop action plans.
• Implement structured management processes to drive efficiency and growth.
• Develop and document standard operating procedures and organizational practices.
• Maintain open communication channels for feedback and informed decision-making.
• Coordinate onboarding for new team members and train staff on policies.
• Set clear expectations, provide regular feedback, and support professional development.
• Track KPIs such as patient experience and financial performance; propose improvements.

Skills

Operational leadership

Team management

Strategic planning

Communication

Problem solving

Culture building

Education

Bachelor’s degree in business or healthcare administration

Tools

Practice Management Systems

Microsoft Office

Cloud 9

Job description

Berkeley Orthodontics is seeking an outstanding individual to join our team as our Practice Manager!

As our Practice Manager, you’ll partner closely with Doctors and leadership to keep daily operations running smoothly and the office performing at its best. You’ll balance people, processes, and performance—creating an efficient, well-organized practice while supporting a positive and collaborative culture. This role plays a key part in bringing our business model, values, and operating standards to life while ensuring consistency, compliance, and a great experience for both patients and team members.

Key Responsibilities

• Engage and collaborate with executive leaders to align operational strategies and organizational goals.
• Partner with doctors and field operations to diagnose issues, identify opportunities, and develop corresponding action plans.
• Employ structured and repeatable management processes with team to drive operational effectiveness and growth.
• Optimize processes with further development of documented standard operating procedures and organization.
• Facilitate open communication channels to ensure that insights and feedback are shared effectively, driving informed decision-making.
• Advocate for necessary resources and support when necessary.
• Coordinate effective and comprehensive onboarding for new team members.
• Advise and train staff on operational policies.
• Set clear expectations with the team; provide regular feedback, partner on professional development plans, and inspire team to achieve goals.
• Track key performance indicators for the office, including patient experience, and develop actionable strategies for improvements based on findings.
• Optimize financial performance by identifying and supporting organic growth initiatives while managing controllable costs including non-doctor staff costs and variable operational expenses.
• Maintain a front-line obsession and promote an exceptional patient experience.
• Other duties as assigned.
• 3+ years of previous operational experience, Orthodontics preferred.
• Bachelors degree in business or healthcare administration, or another related discipline, or commensurate work experience from on-the-job management/leadership training.
• Demostrated track record of driving top and bottom-line growth, with proven sucess in expanding production and overall business performance.
• Proven experience in managing teams.
• Excellent leadership and communication skills with a passion for growth.
• Experience in providing development opportunities for team members.
• Strong organizational skills with the ability to prioritize, manage, and delegate multiple tasks.
• Competency in using business software such as Microsoft Office and related platforms.
• Familiarity with Practice Management Systems, Cloud 9 preferred.
• Experience in managing a P&L and baseline understanding of core financial metrics.

Qualifications

• 3+ years of previous operational experience, Orthodontics preferred.
• Bachelors degree in business or healthcare administration, or another related discipline, or commensurate work experience from on-the-job management/leadership training.
• Demostrated track record of driving top and bottom-line growth, with proven sucess in expanding production and overall business performance.
• Proven experience in managing teams.
• Excellent leadership and communication skills with a passion for growth.
• Experience in providing development opportunities for team members.
• Strong organizational skills with the ability to prioritize, manage, and delegate multiple tasks.
• Competency in using business software such as Microsoft Office and related platforms.
• Familiarity with Practice Management Systems, Cloud 9 preferred.
• Experience in managing a P&L and baseline understanding of core financial metrics.

Compensation

• $70,000-80,000 (based on experience)
• Retirement Plan (401k with Company Match, IRA)
• Life Insurance (Basic, Voluntary & AD&D)

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