Practice Manager

HighFive Healthcare; Birmingham (AL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life and Disability Insurance

Paid Time Off (PTO)

401(k) with Company Match

Job summary

HighFive Healthcare in Birmingham, AL seeks an experienced Practice Manager to oversee daily operations of a specialty oral surgery practice. You will lead a collaborative team, drive operational efficiency, manage financial performance, and strengthen referral relationships with top providers in dental healthcare.

Ideal candidates are highly organized, solutions-oriented, and comfortable in a fast-paced healthcare setting.

Qualifications

• Minimum 2 years of leadership experience in team management.
• At least 2 years of healthcare or dental practice management experience.
• Experience supporting a multi-provider or multi-site practice model is preferred.
• Bachelor’s degree strongly preferred.
• Proficiency in Microsoft Office (Outlook, Excel, PowerPoint) required.
• Familiarity with practice management systems such as CareStack is a plus.
• Strong leadership and team-building capabilities.
• Excellent interpersonal, verbal, and written communication skills.
• Highly organized with strong attention to detail.

Responsibilities

• Lead by example to build a supportive, accountable, high-performing team culture.
• Champion outstanding patient experiences and provider satisfaction.
• Manage day-to-day administrative and clinical operations, including scheduling and staffing.
• Create and uphold practice policies and procedures.
• Develop staffing schedules aligned with patient volume and business needs.
• Become expert in practice management systems (e.g., CareStack, WINOMS).
• Partner with HR for recruiting, onboarding, staff development, and performance reviews.
• Train and coach team members in coordination with operations and HR.
• Oversee inventory, supplies, and vendor coordination.
• Manage invoices and contribute to financial planning and budgeting.
• Collaborate with Revenue Cycle to meet reimbursement targets.
• Support credentialing processes by gathering physician documentation.
• Represent the practice locally and build referral relationships.
• Ensure the clinic is clean, organized, and professionally presented.
• Plan regular team meetings and attend manager roundtables.
• Conduct 1:1 meetings for coaching and professional development.
• Establish goals and drive processes to support growth.

Skills

Leadership

Operations management

Team management

Budgeting

Communication

Problem solving

Education

Bachelor's degree

Tools

CareStack

WINOMS

Microsoft Office

Job description

Description

We are seeking an experienced and highly accountable Practice Manager to oversee and enhance the daily operations of our specialty oral surgery practice in Birmingham, Alabama.This is a key leadership role focused on driving operational efficiency through leading a collaborative and high-performing team, managing practice financial performance, strengthening referral relationships, and partnering with some of the best providers in dental healthcare. The ideal candidate is a dynamic leader who thrives in a fast-paced healthcare environment, is highly organized and solutions-oriented, and has a strong understanding of how staffing, scheduling, patient flow, and operational performance work together to drive a successful practice.

Responsibilities

• Lead by example to build and maintain a supportive, accountable, and high-achieving team culture.
• Champion outstanding patient experiences, strong employee engagement, and provider satisfaction.
• Manage the day-to-day administrative and clinical operations of the practice, including scheduling, staffing, insurance verification, and workflow efficiency.
• Create, implement, and uphold practice policies and procedures.
• Develop staffing schedules aligned with patient volume and business needs.
• Become a subject matter expert in our practice management system (e.g., CareStack, WINOMS).
• Partner with Human Resources for recruiting, onboarding, staff development, performance reviews, and other personnel needs.
• Train and coach team members in coordination with the operations team and HR support.
• Oversee inventory, supply ordering, and vendor coordination in partnership with procurement.
• Manage invoices and contribute to financial planning and budget oversight.
• Work alongside the Revenue Cycle team to help meet reimbursement targets.
• Support the credentialing process by gathering physician documentation as required.
• Represent the practice within the local community and build strong referral relationships.
• Ensure the clinic is consistently clean, organized, and professionally presented.
• Plan and facilitate regular team meetings and attend manager roundtables and trainings.
• Conduct regular 1:1 meetings with team members to provide coaching, support professional and personal development, and identify growth opportunities.
• Establish goals, measure performance, and be a change agent to build systems and processes to support growth of the practice.

Requirements

• Minimum 2 years of leadership experience in team management and cultivating a positive workplace culture.
• At least 2 years of healthcare or dental practice management experience preferred.
• Experience supporting a multi-provider or multi-site practice model is preferred.
• Bachelor’s degree strongly preferred.
• Proficiency in Microsoft Office (Outlook, Excel, PowerPoint) required.
• Experience interpreting financial statements and operational data to inform business decisions preferred.
• Familiarity with practice management systems such as CareStack is a plus.
• Strong leadership and team-building capabilities.
• Excellent interpersonal, verbal, and written communication skills.
• Highly organized with strong attention to detail.
• Proactive, solutions-focused mindset and ability to adapt in a dynamic environment.

Benefits

• Medical, Dental, and Vision Insurance
• Life and Disability Insurance (Short- and Long-Term)
• Paid Time Off (PTO)
• 401(k) with Company Match