Practice Manager

Four Winds Health; Beachwood (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Four Winds Health is seeking a skilled Practice Manager for its urgent care centers in Lakewood and Cleveland Edgewater. This role involves leading clinical and administrative teams to ensure high-quality patient care and operational effectiveness.

The ideal candidate should have at least 3 years of leadership experience, preferably in urgent care settings. Responsibilities include managing budgets, developing center goals, and ensuring compliance with healthcare regulations.

Qualifications

• Minimum 3 years of leadership experience.
• Experience in urgent care and occupational medicine preferred.
• 1 year of marketing experience in healthcare preferred.

Responsibilities

• Lead clinical and administrative teams to ensure patient care excellence.
• Manage annual budget and performance indicators.
• Develop center vision and goals.

Skills

Leadership

Customer service

Operational effectiveness

Budget management

Marketing strategies

Education

High School diploma or equivalent

Job description

University Hospitals Urgent Care by Wellstreet is looking for a talented Practice Manager for our Lakewood & Cleveland Edgewater locations.

ROLE & RESPONSIBILTIES:

• Lead urgent care/occupational medicine center’s clinical and administrative teams to deliver consistent patient care excellence, exceptional customer service and operational effectiveness
  create and foster a working environment that fosters teammate engagement and aligns with the Wellstreet core values and pursues the mission
• Exercise fiscal and operational practices to meet or exceed annual budget and key performance indicators
• Develop and communicate annual center vision and goals
• Partner and collaborate with area clinical operations director to ensure clinical standards, regulatory requirements, and operational workflows supports the Wellstreet mission
• Develop and manage monthly work schedules of administrative and clinical direct reports
  ensure clinical and administrative teams perform assigned responsibilities in accordance with Wellstreet policies and regulatory requirements
• Conduct timely annual performance evaluations and professional development coaching to direct reports
• Hire, manage and retain appropriate clinical and administrative staffing levels to meet patient care needs
• Conduct progressive disciplinary action in accordance with Wellstreet human resources policies and procedures
• Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs
• Partner and collaborate with the marketing and public relations department to develop center level marketing strategies
• Support the WellStreet vision and mission through active leadership, innovation, collaboration and living the core values
• Perform additional responsibilities as assigned

EDUCATIONAL REQUIREMENT & QUALIFICATIONS:

• Have at least 3 years of leadership experience
• Experience in urgent care and occupational medicine preferred
• 1 year of marketing experience, in healthcare preferred
• Working knowledge of healthcare business office, insurance operations, ICD-9 and CPT preferred, but not required
• High School diploma or equivalent

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.