Practice Leader

Areo Dental Group; Crystal Lake (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Incentives up to 20% of pay

Health insurance

Dental insurance

Vision insurance

401K

Life insurance

1 week PTO

LIVE CE with lunch/dinner

Job summary

Areo Dental Group is seeking a hands-on Practice Leader in Crystal Lake, IL to oversee operations, drive financial performance, and maintain an exceptional patient experience.

Lead a high-performing team, collaborate with operational leadership, recruit and train top talent, and present treatment options to patients to support practice growth and service excellence.

Qualifications

• Strong leadership background in customer service, sales, and leadership roles.
• Proven ability to drive results and lead high-performance teams.
• Effective communicator with professional, empathetic, and approachable demeanor.

Responsibilities

• Oversee all aspects of practice operations to meet financial goals and deliver exceptional patient care.
• Lead and inspire the team, fostering accountability and continuous improvement.
• Collaborate with operational leadership to streamline processes and improve efficiency.
• Meet or exceed monthly, quarterly, and annual budgeted financial goals for the practice(s) you lead.
• Recruit, train, and mentor staff to support practice growth and expansion.
• Present treatment options and financial plans to patients and drive uptake of recommended care.
• Ensure a 5-star patient experience and maintain the practice's strong reputation.

Skills

Leadership

Customer service

Sales

Team management

Communication

Job description

We develop LEADERS. As a privately held multi practice dental group owned and led by dentists, we don’t see our practice leaders as costs - we see you as an INVESTMENT!

Who Are We?

We believe in empowering our teams and fostering a culture of growth, teamwork, and excellence. Here’s what makes us stand out:

• Competitive Pay including the opportunity to earn incentives - up to 20% of pay!
• Benefits: Health, Dental, Vision 401K, life insurance.
• 1 Week PTO.
• Growth Opportunities: Join an organization that is constantly evolving with new opportunities to lead and make a real impact.
• Continuing Education: Initial training and continuous professional development opportunities to help you grow as a leader; we also provide LIVE CE with lunch or dinner so you can learn alongside our Doctors how best to elevate our patient care!
• Core Values: Our leadership team lives by the principles of Team Orientation, Excellence, Humility, People-Focused, and Commitment.
• A Thriving Culture: We provide a work environment where collaboration, mutual respect, and accountability are key to our success.

Your Role:

As the Practice Leader, you will be responsible for overseeing all aspects of practice operations, ensuring the practice consistently achieves or exceeds financial goals while maintaining an exceptional patient experience.

• Lead and Inspire Your Team: Provide leadership and maintain a positive, high-performance team culture centered around accountability and continuous improvement.
• Collaborate for Success: Work closely with operational leadership to streamline practice operations and ensure efficiency.
• Achieve Financial Goals: Be accountable for meeting or exceeding monthly, quarterly, and annual budgeted financial goals for the practice(s) you lead.
• Drive Continuous Improvement: Participate in leadership meetings, share best practices, and make necessary adjustments to keep your team on track.
• Recruit, Train & Develop Talent: Grow your team by recruiting, training, and mentoring top talent to support practice expansion.
• Maintain Exceptional Patient Care: Ensure all team members provide patients with a "red carpet" experience that leads to 5-star reviews and solidifies your practice’s reputation.
• Manage Operations Efficiently: Oversee staff schedules, conduct timely feedback sessions, and maintain a focus on achieving targets.
• Present Treatment Options & Financial Plans: Guide patients through treatment presentations and help break down financial arrangements to ensure they get started on the right path.

Who are You?

We are looking for a hands-on leader who thrives on being actively engaged with their team and can guide them to success. If you have the following, you might be the perfect fit for this role:

• Strong Leadership Background: Experience in customer service, sales, and leadership roles (Managers from Starbucks, Apple, or Restaurant Management are encouraged to apply!).
• Results-Driven: A track record of meeting or exceeding goals and maintaining a high-energy approach to leadership.
• Sales Savvy: Comfort with presenting treatment plans and financial arrangements. Experience with PPO/Fee-for-service environments is a plus!
• Team Management Skills: Ability to coach, counsel, and redirect teams to meet desired outcomes and improve performance.
• Attention to Detail: Strong organizational skills and attention to detail in practice operations.
• Accountability: Hold yourself and your team accountable to achieving goals and ensuring operational excellence.
• Communication: A persuasive communicator with a professional, empathetic, and approachable demeanor.

Position Details:

• Full-Time Position: Monday to Friday with some Saturday availability.

If you’re an enthusiastic leader with a strong background in customer service, sales, and team management—and you share our core values,we want to hear from you!