Practice Manager

Keystone Dental Partners; Waukesha, Northern (WI, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Keystone Dental Partners is seeking an experienced Practice Manager to lead one of our growing dental practices. This hands-on role thrives in a fast-paced environment and focuses on building high-performing teams and delivering an exceptional patient experience.

You will partner with doctors and support teams to drive operational excellence, coach staff, improve practice performance, and create a positive, patient-centered culture. Strong business acumen and KPI management are a plus.

Qualifications

• 3+ years of leadership or practice management experience
• Experience with dental/healthcare operations
• Strong leadership and team development skills
• Experience managing KPIs and financial performance
• Excellent communication and organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience with scheduling, reporting, and operational systems
• Front-office dental operations experience including scheduling, insurance processes, treatment coordination, and collections

Responsibilities

• Lead the dental practice to achieve high-quality patient care and service levels
• Coach and develop team members to build a high-performing, patient-centered culture
• Drive operational excellence and improve practice performance through effective KPI management
• Collaborate with doctors and support teams to optimize scheduling, billing, and patient flow
• Foster a positive work environment with accountability, collaboration, and continuous improvement

Skills

Leadership

Team coaching

Communication

Problem solving

Organizational skills

KPI management

Education

High School diploma or equivalent

Bachelor’s degree in Business or Healthcare Administration

Tools

Dental practice management software

Microsoft Office

Google Workspace

Job description

Description

Lead. Coach. Grow. Make an Impact.

Keystone Dental Partners is seeking an experienced Practice Manager to lead one of our growing dental practices. This is a hands-on leadership role for someone who thrives in a fast-paced environment, enjoys developing high-performing teams, and is passionate about delivering an exceptional patient experience.

Proud to be voted a Top Workplace two years in a row — 2025 & 2026!

As Practice Manager, you'll partner with doctors and support teams to drive operational excellence, coach and develop team members, improve practice performance, and help create a positive, patient-centered culture.

We're looking for someone who has:

• 3+ years of leadership or practice management experience (dental or healthcare preferred)
• A passion for coaching and developing teams
• Strong business acumen with experience managing KPIs and financial performance
• Excellent communication, organization, and problem-solving skills
• A commitment to accountability, collaboration, and continuous improvement

At Keystone Dental Partners, our leaders live our Cultural Values every day: Own It. We Before Me. Choose Positivity. Bring the Wow. Celebrate Success. Always Growing.

Voted Top Work Places two years in a row - 2025 & 2026!

If you're ready to lead a great team and make a meaningful impact on patients, employees, and practice success, we'd love to hear from you.

Requirements

• High School diploma or equivalent; Bachelor’s degree in Business, Healthcare Administration, or related field preferred
• Minimum 3 years of experience in practice management, business operations, or team leadership; dental or healthcare environment preferred
• Strong leadership skills with the ability to coach, develop, and motivate teams
• Experience managing financial performance, KPIs, and operational metrics
• Strong organizational, problem-solving, and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience in multi-location or group practice settings preferred
• Experience with dental practice management software or similar systems, with the ability to learn new platforms quickly
• Working knowledge of Microsoft Office or Google Workspace
• Experience with scheduling, reporting, and operational systems
• Demonstrated experience performing front-office dental operations, including scheduling, patient communication, insurance processes, treatment coordination, and collections.