Office Leader

Dynamic Dental Group; Vandalia (IL); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

401(k) Matching

Comprehensive Health, Dental, and Vision Insurance

Generous Paid Time Off (PTO)

Paid Holidays

Employee Discounts and Perks

Job summary

Dynamic Dental Group in Vandalia, Illinois, is seeking an Office Leader to manage daily operations and enhance patient experience. The ideal candidate has over 5 years of experience in dental or medical practices, including at least 2 years in a leadership role. Responsibilities include team leadership, financial oversight, and compliance management. Benefits include a competitive salary, performance bonuses, comprehensive health insurance, and generous paid time off. This is a unique opportunity to significantly impact patient care in a supportive environment.

Qualifications

• 5+ years working in a dental, medical, vision, or veterinary practice.
• 2+ years in a leadership or managerial role, in a fast-paced environment.
• Excellent interpersonal skills for effective communication.

Responsibilities

• Lead, mentor, and inspire a dedicated team.
• Serve as the bridge between the doctor, patients, and the dental team.
• Oversee the day-to-day operations of the practice.

Skills

Leadership Skills

Communication & Problem Solving

Business Acumen

Industry Knowledge

Education

Associate degree in a relevant field

Tools

Eaglesoft

Word

Excel

Job description

__Job Title: Office Leader

Location: Dynamic Dental Group

Pay: $58,000-$65,000 annually | $5,000 retention bonus

Schedule: Monday through Friday from 8am to 5pm

The purpose of the Office Leader position is to efficiently and effectively manage a financially viable practice. The Office Leader is to ensure appropriate staffing, full schedules, successful financial presentation of treatment plans and payment options, and to ensure patient satisfaction and practice profitability. The Office Leader must be able to clearly explain treatment options and the costs associated. They are knowledgeable about the treatment and timelines, and they are prepared to discuss the financial arrangements with the patient. They will coordinate as needed with other offices who share in the care of the patient, following through on all referrals and correspondence. The Office Leader must be able to communicate effectively. The Office Leader must provide proper training, coaching, and guidance to all team members in the practice. The responsibilities listed below must be accomplished daily, weekly, and monthly. Additional responsibilities may be required.

We are open to candidates with leadership experience in dental, medical, vision, or veterinary practices who bring strong operational and patient-focused management skills.

Key Responsibilities:

• Team Leadership & Development: Lead, mentor, and inspire a dedicated team, ensuring a positive, productive work environment. Foster leadership skills in team members and encourage growth within the practice.
• Patient & Doctor Liaison: Serve as the bridge between the doctor, patients, and the dental team, ensuring clear communication and a seamless experience from check-in to treatment.
• Operational Excellence: Oversee the day-to-day operations of the practice, ensuring efficiency in every aspect, including scheduling, patient flow, inventory management, and office systems.
• Financial Oversight: Track and analyze key performance metrics to ensure revenue goals and financial targets are met. Implement strategies to improve financial outcomes and increase profitability.
• Practice Growth & Strategy: Work with leadership to forecast future growth opportunities and implement effective strategies for expanding patient volume, improving service offerings, and enhancing the overall patient experience.
• Compliance & HR Management: Ensure all staff are properly trained and that the practice complies with all regulatory and legal requirements. Oversee HR functions such as recruitment, performance management, and staff development.

Requirements & Qualifications:

• Experience: A minimum of 5 years working in a dental, medical, vision, or veterinary practices, with at least 2 years in a leadership or managerial role. Experience in a fast-paced, customer-oriented environment is a plus.
• Business Acumen: A solid understanding of practice management, financial reporting, and business operations. Proficiency in dental practice management software (Eaglesoft) and tools like Word and Excel.
• Leadership Skills: Strong leadership capabilities with experience managing teams and driving results. Ability to mentor and develop staff into leaders within the practice.
• Communication & Problem Solving: Excellent interpersonal skills, with a strong ability to solve problems, make decisions, and communicate effectively with patients, staff, and leadership.
• Industry Knowledge: Familiarity with dental billing systems, insurance processes, and patient account management (preferred). Understanding of HR processes and legal compliance.
• Education: Associate degree in a relevant field or equivalent professional experience. Continuing education in dental management is a plus.

Benefits:

• Competitive Salary & Performance Bonuses
• 401(k) Matching
• Comprehensive Health, Dental, and Vision Insurance
• Life Insurance
• Generous Paid Time Off (PTO)
• Paid Holidays
• Employee Discounts and Perks

If you are a proactive, organized, and results-driven professional with a passion for delivering excellent patient care and improving dental practices, we encourage you to apply. This is a unique opportunity to take your career to the next level while making a significant impact in a welcoming and supportive environment.