Practice Lead, Global AI Business Solutions

ingrammicro; Irvine (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

Ingram Micro is seeking a strategic leader to own the AI Business Solutions practice around Microsoft Copilot. You will shape global strategy, guide partner adoption, and transform solution plays into commercial offers that partners can market.

With a focus on partner growth across countries, you will recruit and develop partners toward Solutions Partner designations, manage investments, and drive adoption from pilots to paid seats. Bachelor's degree required; cloud/partner experience preferred.

Qualifications

• Experience building or running a Microsoft or cloud partner practice.
• Ability to turn solution plays into commercial offers partners can sell.
• Understanding of CSP, Solutions Partner designations and related programs.

Responsibilities

• Build and run the AI Business Solutions practice plan against goals with the Director, Microsoft.
• Advise sales, services, and country teams on Microsoft Copilot positioning.
• Develop global Copilot strategy with sales and country teams for adoption.
• Package solution plays into partner-ready offers with GTM Lead.
• Work with country sellers to align partner priorities and customer use cases.
• Recruit and develop partners toward Microsoft Solutions Partner designations.
• Apply investment programs for Copilot and drive funding reporting and utilization.
• Run Copilot trials and pilots to convert to paid seats and active use.
• Collaborate to attach readiness, deployment, and adoption services to Copilot projects.

Skills

Leadership

Strategic planning

Stakeholder influence

Education

Bachelor's degree or equivalent

Tools

Microsoft Copilot

Microsoft 365

Dynamics 365

Power Platform

CSP / Solutions Partner programs

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

Ingram Micro is the of the largest Microsoft distribution partners globally. AI Business Solutions (AIBS) is Microsoft's solution area for Microsoft Copilot, Copilot Studio and agents, and the full suite of Microsoft 365 and Dynamics 365. It is where most customers first put AI to work.

YOUR ROLE:

• Build and run the AI Business Solutions practice plan against goals set with the Director, Microsoft, including priority solution plays, target partners, and quarterly milestones
• Serve as Ingram Micro's subject-matter expert on Microsoft Copilot and agents and advise sales, services, and country teams on how to position them
• Build and manage global strategy for Copilot seat growth and adoption with sales and country teams, and shape local strategy for global consistency and alignment
• Package Microsoft solution plays into partner-ready offers with the Solutions GTM Lead, including readiness assessments, deployment and adoption bundles, positioning, pricing guidance, and enablement content
• Work directly with country sellers to understand partner business priorities, customer use cases, and capability gaps, and build practice development plans that close those gaps
• Recruit and develop partners programmatically on Copilot and business applications, guiding them toward Microsoft Solutions Partner designations and specializations in the solution area
• Apply Microsoft investment and incentive programs for Copilot and seat-based business to partner opportunities with the investments and operations teams, making sure funding is claimed, deployed, and reported on time
• Run guided Copilot trial and pilot programs that move customers from trial to paid seats and active use
• Partner with the Technical Services Lead and the Forward-Deployed Engineering practice to attach readiness, deployment, and adoption services to Copilot projects and agent builds into repeatable partner offers, reference solutions, and enablement, so partners can deliver them at scale
• Work with country teams to adapt solution plays and partner programs to local markets
• Build cost governance offers with partners for Copilot Credits and agent consumption, helping customers control usage-based spend as pay-as-you-go billing becomes the default
• Track seat-based renewal and recapture to drive growth and success in the overall reseller and customer base.
• Report practice performance to the Director, Microsoft, and contribute to business reviews with Microsoft

WHAT YOU BRING TO THE ROLE:

• Deep expertise in Microsoft Copilot, Microsoft 365, Dynamics 365, and Power Platform
• Experience building or running a Microsoft or cloud partner practice, with a track record of growing partner-led revenue
• Working knowledge of Microsoft partner programs, including CSP, Solutions Partner designations, and Copilot and business applications investment and incentive programs
• Ability to turn solution plays into commercial offers partners can sell
• Experience working across sales, services, marketing, and country teams, and influencing stakeholders without direct authority
• Understanding of what drives Copilot adoption after the sale, including data readiness, security and permissions, and change management
• Understanding of how MSPs and resellers build and grow a Modern Work or business applications practice
• Data-driven approach to pipeline, funding, seat usage, and partner performance

REQUIREMENTS:

• Bachelor's degree or equivalent combination of education and experience required required;