Global AI Solutions Practice Lead (Copilot & Partners)

Ingram Micro Inc; Irvine (CA); On-site; USD 138,000 - 235,000; Full time

Job summary

Ingram Micro Inc. is seeking a Practice Lead for AI Business Solutions to shape and grow the Microsoft Copilot and related platforms, working with sales, services, and country teams to deploy partner-ready offerings.

You will drive global strategy for Copilot seat growth, position solution plays, and manage partner development programs, with a focus on adoption, governance, and measurable business impact across markets.

Qualifications

• Bachelor's degree or equivalent combination of education and experience required.
• Microsoft Copilot, Microsoft 365, or business applications certifications preferred
• 10+ years in the software, cloud, or technology industry, including 5+ years in Microsoft 365, Modern Work, or business applications partner, alliance, or practice roles
• Consistently exceeds goals and key performance metrics, with hands-on experience running vendor programs and incentives
• Experience working with country teams across multiple regions; regular travel required
• Strong written, analytical, and presentation skills, with the ability to present to partner executives, technical architects, and Microsoft stakeholders

Responsibilities

• Build and run the AI Business Solutions practice plan against goals set with the Director, Microsoft, including priority solution plays, target partners, and quarterly milestones
• Serve as Ingram Micro's subject-matter expert on Microsoft Copilot and agents and advise sales, services, and country teams on how to position them
• Build and manage global strategy for Copilot seat growth and adoption with sales and country teams, and shape local strategy for global consistency and alignment
• Package Microsoft solution plays into partner-ready offers with the Solutions GTM Lead, including readiness assessments, deployment and adoption bundles, positioning, pricing guidance, and enablement content
• Work directly with country sellers to understand partner business priorities, customer use cases, and capability gaps, and build practice development plans that close those gaps
• Recruit and develop partners programmatically on Copilot and business applications, guiding them toward Microsoft Solutions Partner designations and specializations in the solution area
• Apply Microsoft investment and incentive programs for Copilot and seat-based business to partner opportunities with the investments and operations teams, making sure funding is claimed, deployed, and reported on time
• Run guided Copilot trial and pilot programs that move customers from trial to paid seats and active use
• Partner with the Technical Services Lead and the Forward-Deployed Engineering practice to attach readiness, deployment, and adoption services to Copilot projects and agent builds into repeatable partner offers, reference solutions, and enablement, so partners can deliver them at scale
• Work with country teams to adapt solution plays and partner programs to local markets
• Build cost governance offers with partners for Copilot Credits and agent consumption, helping customers control usage-based spend as pay-as-you-go billing becomes the default
• Track seat-based renewal and recapture to drive growth and success in the overall reseller and customer base.
• Report practice performance to the Director, Microsoft, and contribute to business reviews with Microsoft

Skills

Copilot expertise

Microsoft 365

Dynamics 365

Power Platform

Partner practice leadership

Revenue growth

Stakeholder influence

Education

Bachelor's degree or equivalent

Microsoft Copilot / 365 certifications preferred

Job description

Ingram Micro Inc. is seeking a Practice Lead for AI Business Solutions to shape and grow the Microsoft Copilot and related platforms, working with sales, services, and country teams to deploy partner-ready offerings.

You will drive global strategy for Copilot seat growth, position solution plays, and manage partner development programs, with a focus on adoption, governance, and measurable business impact across markets.