Practice Floor Leader: Drive Patient Care & Team Growth

joinaegvision; Florida; On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, life, STD, &

Job summary

AEG is hiring an Assistant Practice Manager to support daily operations on the practice floor, ensuring smooth patient flow and high-quality service.

The role collaborates with the Practice Manager and Optometrist, develops leadership within the team, and helps drive patient-centered care and business results. A Hands-on developmental leadership position with opportunities for expanded responsibilities over time.

Qualifications

• Experience in optical or healthcare service environments preferred.
• Ability to learn practice systems, technology, and workflow tools quickly.
• Demonstrated leadership capability through peer training, coaching, or leading a business area.

Responsibilities

• Support the Practice Manager with daily operations, patient flow, team coordination, service execution, and real-time practice needs.
• Work on the practice floor and assist across functions to support patient care, staffing gaps, and operational execution.
• Learn and support key practice roles such as patient care coordination, optical sales, technician support, and daily routines.
• Support assigned areas of responsibility based on practice needs and priorities.
• Communicate daily priorities, role expectations, service standards, and operational focus areas to team members.
• Partner with the Practice Manager and Optometrist to support exam flow and team readiness.
• Reinforce patient-centered service behaviors and timely follow-up.
• Observe team performance and support coaching and training reinforcement.
• Assist with onboarding, peer training, and updates to workflows and technology.
• Identify patient service concerns and escalate as appropriate.

Skills

Leadership

Communication

Team coordination

Coaching

Collaboration

Follow-up

Organization

Education

High school diploma or equivalent

Job description

AEG is hiring an Assistant Practice Manager to support daily operations on the practice floor, ensuring smooth patient flow and high-quality service.

The role collaborates with the Practice Manager and Optometrist, develops leadership within the team, and helps drive patient-centered care and business results. A Hands-on developmental leadership position with opportunities for expanded responsibilities over time.