Practice Coordinator - Primary Care

Tenet Healthcare; Boca Raton (FL); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

Tenet Healthcare is seeking a Medical Office Coordinator to greet patients, answer phones, and schedule appointments within a physician practice. You will collect demographics, verify insurance, process referrals, and handle data entry while coordinating medical records and daily office duties.

Requirements include a High School Diploma/GED, proficiency with EMR/EHR (NextGen or Athena preferred), and 5 years in a physician practice preferred.

Qualifications

• High School Diploma or GED required.
• 5 years of experience in a physician practice preferred.
• EMR/EHR experience preferred; NextGen or Athena experience preferred.
• Completion of Medical Office Assistant program preferred.
• Healthcare management/administration certification preferred.
• Proficiency in Windows environment with Word, Outlook, and Internet.

Responsabilités

• Greeting patients, answering phones and scheduling appointments.
• Collection of accurate patient demographics.
• Insurance verification and referral processing.
• Charge entry and patient balance processing; daily reconciliation of charges and payments.
• Manage, copy, and review medical records to ensure accuracy.
• Oversee front desk operations and ordering office supplies.

Connaissances

Scheduling

Data entry

Customer service

Formation

High School Diploma/GED

Outils

NextGen

Athena

Word

Outlook

Internet

Description du poste

The Medical Office Coordinator is responsible for greeting patients, answering phones and scheduling appointments. The collection of accurate patient demographics, insurance verification, referral processing, and various other areas of data entry. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies. Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments.

Greeting patients, answering phones and scheduling appointments

Collection of accurate patient demographics

Answers telephones in a prompt and courteous manner

Insurance verification

Referral processing

Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments

Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations

Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner

Manage, copy, and review medical records to ensure accuracy

Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies

Education:

High School Diploma/GED

Experience:

5 years of experience in a Physician Practice preferred

EMR/EHR experience preferred, NextGen or Athena experience preferred

Certifications:

Completion of Medical Office Assistant program preferred

Healthcare management/administration certification preferred

Other Qualifications:

Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required

Willingness to be flexible and adaptable in a complex, matrix environment

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