Practice Coordinator

Maxonic Inc.; Los Angeles (CA); On-site; USD 37,000 - 51,000; Part time

Job summary

Maxonic is seeking a Practice Coordinator for an onsite contract role with a large medical group. You will handle surgery scheduling, insurance verification, authorizations, and referrals within Epic while coordinating with physicians and staff.

This role requires 3 years in a medical practice setting, knowledge of HMO/PPO/POS plans, and WC workflow. Onsite schedule with opportunities to support VIP patients and staff training.

Qualifications

• High School Diploma or GED required; 3 years of experience with a large medical group practice.
• Surgery scheduling experience in a high-volume setting.
• Knowledge of HMO, PPO, and POS insurance plans.
• Experience with Workers' Compensation processes and WC cycle/protocols.
• Epic experience preferred.

Responsibilities

• Performs all surgery scheduling tasks: verify insurance, schedule pre- and post-operative appointments, obtain health clearances, and arrange authorizations.
• Manage physician referrals in Epic corresponding to PPC tasks.
• Provide patient-facing service: schedule appointments, triage calls, answer questions, and refer complaints to supervision.
• Coordinate with medical staff to resolve patient/physician issues and ensure smooth operations.
• Handle administrative duties including correspondence, forms, authorizations, billing follow-up, and chart auditing as needed.

Skills

Surgery scheduling

Insurance knowledge

Workers' compensation

Epic experience

Education

High School Diploma or GED

Bachelor's degree (preferred)

Tools

Epic

Job description

Maxonic maintains a close and long-term relationship with our direct client. In support of their needs, we are looking for a Practice Coordinator.

Job Description:

Job Title: Practice Coordinator

Job Type: Contract

Work Schedule: Onsite

Pay Rate: $32, Based on experience

Description:

Required:

• HSD/GED
• 3 years of experience with a large medical group practice
• Surgery scheduling experience in a high-volume setting
• Knowledge of HMO, PPO, and POS insurance plans
• Experience with Work Comp and WC cycle and protocols

Preferred:

• Bachelor's Degree (strongly preferred)
• Epic experience

Primary Duties and Responsibilities

• Performs all functions related to surgery scheduling including verifying insurance, scheduling of patients pre & post-operative appointments, obtaining health clearances, surgery authorizations, and scheduling surgical assistants; Ensure that all pre-operative studies are scheduled and completed prior to surgery.
• Manages physician referral work queues by completing referrals in Epic corresponding to PPC tasks.
• Provides customer service actions such as, scheduling appointments, triaging calls by directing to appropriate individuals or departments, responding to patient questions and complaints, referring patient complaints appropriately to supervisor.
• Manages physician practice in coordination with medical assistants and other appropriate staff. Trouble shoot patient/physician issues and takes appropriate action for resolution.
• Handles administrative functions including physician correspondence, forms and request for authorizations, client’s med-legal patients, expense reports, calendar and other transcription needs when needed; Works with workers compensation adjusters, nurse case managers, submits WC request for authorizations, and follows up to obtain statuses and receipt of documentation.
• Completes credentialing when necessary at all physician facilities, ensures CVs are updated and medical staff privileges are current (CA license & DEA).
• Monitors work flow, assists in work assignments, recommends areas for improvement, interfaces/liaisons with other departments, assists in meeting/auditing
• Coordinates MD mentoring opportunities with fellows, students, etc
• Works with the billing and HIS departments to provide information for requested chart audits; Ensures that appropriate surgical reports, and daily clinic charges are sent to the billing department without delay for optimal reimbursement; Works closely with billing department to facilitate financial arrangements for individual patients.
• Acts as a liaison between physician and patients in communicating surgery concerns; Provides surgical scheduling information, resource coordination, and support to patients before, during and after surgery procedure(s).Provides health education materials including forms, videos, articles to inform target population of health topic as directed by physician; Develops with the physician, materials for patients pre- and post- surgery and correspondences in between.
• Provides support to physician with outside services, including, profession/collegiate teams, teaching and speaking engagements; Manages and coordinates logistics of care for VIPs and patients with special needs.

About Maxonic:

Since 2002 Maxonic has been at the forefront of connecting candidate strengths to client challenges. Our award winning, dedicated team of recruiting professionals are specialized by technology, are great listeners, and will seek to find a position that meets the long-term career needs of our candidates. We take pride in the over 10,000 candidates that we have placed, and the repeat business that we earn from our satisfied clients.