Practice Coordinator

Ampcus, Inc; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Ampcus Inc. is seeking a Practice Coordinator to provide high-level administrative and patient-facing support within an Orthopaedic Surgery/Spine Center in San Francisco.

This role requires healthcare administrative experience and is focused on front-desk duties, patient check-in, and coordinating prior authorizations. You will schedule surgeries and support provider teams, while handling 15-20 calls daily and maintaining accurate documentation.

Qualifications

• At least 1 year of healthcare administrative experience.
• Front-desk experience, including patient check-in.
• Experience submitting prior authorizations and scheduling surgeries.
• Excellent customer service and communication skills; professional telephone etiquette.
• APeX-trained candidates preferred.

Responsibilities

• Check in patients and provide front-desk support.
• Verify and manage patient information as required.
• Submit and follow up on prior authorization requests.
• Schedule surgical procedures and coordinate related administrative activities.
• Provide administrative support to physicians and provider teams.
• Handle approximately 15-20 calls per day.
• Respond to patient and staff inquiries professionally and efficiently.
• Maintain accurate documentation and follow established healthcare administrative procedures.
• Assist with additional front-office, back-office, administrative, or call-center duties as needed.
• Work collaboratively with clinical and administrative staff to ensure smooth daily operations.

Skills

Healthcare administration

Front-desk operations

Customer service

Communication skills

Teamwork

Attention to detail

Telephone etiquette

Problem-solving

Organizational skills

APeX training

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title

Practice Coordinator

Location(s)

San Francisco, CA

Position Overview

We are seeking an experienced Practice Coordinator to provide high-level administrative and patient-facing support within an Orthopaedic Surgery/Spine Center. The ideal candidate will have healthcare administrative experience and be comfortable managing front-desk responsibilities, patient check-in, prior authorizations, surgery scheduling, and administrative support for provider teams.

The successful candidate should be professional, detail-oriented, highly organized, and committed to providing excellent patient and customer service.

Key Responsibilities

• Check in patients and provide front-desk support.
• Verify and manage patient information as required.
• Submit and follow up on prior authorization requests.
• Schedule surgical procedures and coordinate related administrative activities.
• Provide administrative support to physicians and provider teams.
• Handle approximately 15-20 calls per day.
• Respond to patient and staff inquiries professionally and efficiently.
• Maintain accurate documentation and follow established healthcare administrative procedures.
• Assist with additional front-office, back-office, administrative, or call-center duties as needed.
• Work collaboratively with clinical and administrative staff to ensure smooth daily operations.

Required Qualifications

• At least 1 year of relevant healthcare administrative experience.
• Previous experience working in a healthcare office or clinical environment.
• Front-desk experience, including patient check-in.
• Experience submitting prior authorizations.
• Experience scheduling surgeries.
• Experience providing administrative support to provider teams.
• Excellent customer service and communication skills.
• Professional telephone etiquette.
• Strong attention to detail and organizational skills.
• Demonstrated problem-solving ability.
• Ability to work effectively as part of a team.
• Enthusiastic and willing to learn new processes and workflows.

Additional Requirement

• APeX-trained candidates only. Candidates without APeX training will not be considered.
• The selected candidate will remain at the same campus for the duration of the assignment.
• No temp-to-perm opportunity is anticipated.

Important Requirement

Full medicals are required for all candidates, regardless of whether the position is onsite, hybrid, or remote.

Additional Information

• Work Schedule: Monday-Friday, 8:00 AM-4:30 PM
• Weekends: None
• Assignment Type: Temporary - Leave of Absence Coverage
• Campus: Single campus throughout the assignment

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.