Power Tools Repair Technician

Prime Global Products, Inc.; Norcross (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Employee discounts

Job summary

Prime Global Products, Inc. is looking for a Power Tools Repair Technician in Norcross, GA. This role involves inspecting, repairing, and testing pneumatic and cordless nailers and staplers. The ideal candidate will have 1-2 years of relevant experience, strong communication skills, and be fluent in Spanish. Responsibilities include diagnosing issues, performing warranty repairs, and maintaining records of all services. Benefits include health and dental insurance, and employee discounts.

Qualifications

• 1-2 years of power tools repair experience.
• Fluent in Spanish.

Responsibilities

• Inspect returned tools to identify problems and necessary repairs.
• Perform repairs to meet safety and performance standards.
• Test tools after repair to ensure proper functioning.
• Maintain accurate records of repairs and services.

Skills

Excellent verbal and written communication skills

Ability to work under time pressure

Ability to prioritize work activities

Strong attention to detail

Quick to learn in ambiguous circumstances

Ability to work independently and as part of a team

Education

High School Diploma or equivalent

Bachelor’s Degree in related field of study

Job description

Benefits

• Dental insurance
• Employee discounts
• Health insurance

This position is available in our office located in Norcross, GA

Job Duties and Essential Functions

• Diagnose Issues: Inspect returned pneumatic and cordless nailers and staplers to accurately identify problems and determine the necessary repairs.
• Repair Tools: Perform repairs on a variety of pneumatic and cordless nailers and staplers, ensuring all tools meet safety and performance standards.
• Warranty Repair: Perform repairs on a variety of pneumatic and cordless nailers and staplers under warranty.
• Testing: Test tools after repair to ensure they are functioning properly and safely before returning them to the customer.
• Record Keeping: Maintain accurate records of all repairs and services performed, including non-conformances and product reliability issues.
• Team Interaction: Communicate with engineer team on product related issues
• Miscellaneous: Maintain a safe and clean work environment. Consistently maintain good work attendance and productive work ethic. Perform other duties that may be required based on business needs.

Reports To

• Product Manager

Supervisory Responsibilities

• None

Required Skills

• Excellent verbal and written communication skills.
• Ability to work under time pressure for task completion.
• Ability prioritize work activities to achieve desired goals.
• Strong attention to detail.
• Quick to learn in ambiguous circumstances.
• Ability to work both independently and as part of a team.

Required Experience

• 1-2 years of power tools repair experience
• High School Diploma or equivalent.
• Fluent in Spanish

Preferred Experience

• 2 years of Power Tools Repair Experience.
• Bachelor’s Degree in related field of study.