Power Systems Service Leader

Carolina CAT; Charlotte (NC); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Supportive work environment

Job summary

A reputable machinery company in Charlotte is seeking a General Service Manager to oversee high-quality service delivery and efficient operations. The ideal candidate will have management experience in the service sector, a background in business or engineering, and strong leadership and communication skills. Responsibilities include guiding supervisors, managing work orders, and leading improvement initiatives. This is an opportunity to make an impact in a respected, family-owned company.

Qualifications

• 4+ years of management experience or 8+ years leadership experience.
• 7+ years of experience in service or shop repair departments.
• Strong communication and management skills.

Responsibilities

• Ensure quality service and profitable operations.
• Guide and train supervisors and technicians.
• Drive positive change through continuous improvement initiatives.

Skills

Mechanical aptitude

Verbal communication

Leadership

Customer service

Analytical problem solving

Education

Four Year degree in business management or engineering

8+ years similar leadership experience

Tools

Microsoft Suite (Excel, Word, PowerPoint, Power BI)

CAT software systems

Job description

A reputable machinery company in Charlotte is seeking a General Service Manager to oversee high-quality service delivery and efficient operations. The ideal candidate will have management experience in the service sector, a background in business or engineering, and strong leadership and communication skills. Responsibilities include guiding supervisors, managing work orders, and leading improvement initiatives. This is an opportunity to make an impact in a respected, family-owned company.