Service Operations Lead – Pumps & Equipment

Geiger Pump & Equipment Company; Aston Township (PA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

401(k) matching

Performance-based bonus

Comprehensive health insurance

Paid time off

Educational reimbursement

Wellness resources

Job summary

A leading industrial service provider in Pennsylvania is seeking a Service Manager to lead a team of service technicians. You will drive service operations excellence and ensure high-quality customer service while championing safety in operations. The ideal candidate has a Bachelor's degree related to the field, at least 5 years of leadership experience, and strong problem-solving skills. This full-time position is based in Aston Township with travel required to other locations.

Qualifications

• 5 years of relevant experience including leadership in service operations.
• Proven ability to lead and develop a technical team.
• Strong organizational skills and ability to prioritize tasks.

Responsibilities

• Lead a team of service technicians and coordinators to drive service operations excellence.
• Monitor team KPIs and work collaboratively with senior leaders.
• Champion safety in shop and field service operations.

Skills

Leadership

Team development

Safety program maintenance

Customer focus

Problem-solving

Communication skills

Education

Bachelor's degree in a related field

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

A leading industrial service provider in Pennsylvania is seeking a Service Manager to lead a team of service technicians. You will drive service operations excellence and ensure high-quality customer service while championing safety in operations. The ideal candidate has a Bachelor's degree related to the field, at least 5 years of leadership experience, and strong problem-solving skills. This full-time position is based in Aston Township with travel required to other locations.