Service Manager - Power Gen, Team Leader & Growth

Nixon Power Services; Charlotte (NC); On-site; USD 90,000 - 115,000; Full time

Job summary

Nixon Power Services, a century-old power solutions company, is seeking a Service Manager in Charlotte, NC. This leadership role will oversee a team of coordinators and technicians, driving revenue growth, managing preventive maintenance, and ensuring high-quality customer service.

The ideal candidate will have strong budgeting, data-analysis skills, and the ability to mentor staff. The role emphasizes safety, process discipline, and cross-functional collaboration to improve branch performance

Qualifications

• Associate's degree required; Bachelor's degree preferred.
• 4-5 years of experience in power generation preferred.
• 4-5 years of experience in a leadership position required.

Responsibilities

• Improve the department's financial performance through increased productivity, and inventory and equipment management.
• Lead and grow a team of coordinators, collaborating cross-functionally with stakeholders and other teams within the company.
• Organize and optimize preventive maintenance (PM) and quoted service.
• Open, issue, track, and close service work orders.
• Direct all billing instruction submission and job completion action.

Skills

Leadership

Communication

Multi-tasking

Budgeting

Data analysis

Team building

Education

Associate's degree in business administration

Bachelor's degree preferred

Tools

Crystal Reports

Great Plains Dynamics

Job description

Nixon Power Services, a century-old power solutions company, is seeking a Service Manager in Charlotte, NC. This leadership role will oversee a team of coordinators and technicians, driving revenue growth, managing preventive maintenance, and ensuring high-quality customer service.

The ideal candidate will have strong budgeting, data-analysis skills, and the ability to mentor staff. The role emphasizes safety, process discipline, and cross-functional collaboration to improve branch performance