Power Systems Field Service Technician (Genset)

Ultipro; Aurora, Northern (CO, KY); Hybrid; USD 32,000 - 110,000; Full time

Benefits offered by this job

PTO 96 hours first year

8 company paid holidays

Medical, dental, and vision insurance

Life and AD&D Insurance

401K company contribution up to 7%

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

Wagner Equipment Co. in Aurora, CO is seeking an EPG Field Service Technician - Power Systems to diagnose, troubleshoot, repair and commission Caterpillar power generation equipment at customer sites with limited supervision.

You will perform preventative maintenance, load bank testing, startups and commissioning, and prepare complete service reports while delivering exceptional customer service. Travel will be extensive (75–100%).

Qualifications

• High School Diploma or GED.

Responsibilities

• Diagnose and repair Caterpillar diesel and natural gas generator sets, including engine, fuel, cooling, lubrication, air intake, exhaust, starting, charging, and aftertreatment systems.
• Troubleshoot alternators, excitation systems, voltage regulators, circuit breakers, batteries, battery chargers, jacket-water heaters, control wiring, sensors, and protective devices.
• Diagnose Caterpillar generator controls and related components, including EMCP and GCCP control panels, remote annunciation, communications, and customer interface signals, within assigned training and authorization.
• Inspect, test, and troubleshoot automatic transfer switches, switchgear, and basic paralleling-system functions. Coordinate advanced controls or system-level issues with senior technicians, engineering, or product support.
• Perform preventive maintenance, condition inspections, operational checks, and scheduled service in accordance with the work order, Caterpillar service information, and dealer procedures.
• Complete generator-set startups, commissioning checks, load-bank tests, transfer tests, and performance tests. Record readings, identify deficiencies, and confirm corrective actions before returning equipment to service.
• Use electrical schematics, one-line diagrams, wiring diagrams, sequence-of-operation documents, specifications, and Caterpillar service information to plan and complete work.
• Use Cat Electronic Technician, Cat service information systems, digital multimeters, insulation testers, clamp meters, pressure gauges, temperature instruments, and other approved test equipment.
• Safely isolate energy sources and verify absence of voltage before work. Perform energized testing only when necessary, authorized, and completed under the applicable electrical safe-work practices.
• Respond to customer outages and emergency service calls. Evaluate equipment condition, restore operation when safe, and clearly communicate temporary conditions or remaining risks.
• Prepare complete and accurate service reports that document the complaint, cause, correction, test results, parts used, labor, equipment condition, and follow-up recommendations.
• Communicate job status, repair options, additional work needs, and equipment readiness to the customer and the service department throughout the assignment.
• Maintain the assigned service vehicle, tools, test equipment, parts inventory, technical information, and required personal protective equipment in serviceable condition.
• Work with Service, Parts, Product Support, Engineering, and Sales personnel to resolve technical issues and support customer requirements.
• Participate in Caterpillar and dealer technical training and apply current service procedures to field assignments
• Perform other duties assigned by the manager that are consistent with the position's training and qualifications.

Job description

Wagner Equipment Co. in Aurora, CO is seeking an EPG Field Service Technician - Power Systems to diagnose, troubleshoot, repair and commission Caterpillar power generation equipment at customer sites with limited supervision.

You will perform preventative maintenance, load bank testing, startups and commissioning, and prepare complete service reports while delivering exceptional customer service. Travel will be extensive (75–100%).