EPG Field Service Technician - Power Systems

Socket.dev; Aurora (CO); On-site; USD 44,000 - 73,000; Full time

Job summary

Wagner Equipment Co. seeks an EPG Field Service Class B Technician to diagnose, repair, and service Caterpillar power generation equipment at customer sites. This role requires extensive field travel and hands-on electrical/mechanical diagnostics, with emphasis on safety and reliability.

You will perform startups, load-bank tests, and commissioning, collaborating with Service, Parts, Engineering, and Sales teams. Requires 3+ years in CAT genset service and strong customer service experience.

Qualifications

• Diagnose and repair CAT generators and power generation equipment.
• Troubleshoot diesel engines, electrical systems, and generator controls.
• Maintain strong focus on customer service and safety.

Responsibilities

• Diagnose and repair Caterpillar diesel and natural gas generator sets.
• Troubleshoot alternators, voltage regulators, circuit breakers, batteries, and control systems.
• Inspect, test, and troubleshoot transfer switches, switchgear, and paralleling systems.
• Perform preventive maintenance and scheduled service activities.
• Complete startups, commissioning checks, load-bank tests, and transfer tests.
• Communicate repair status and equipment readiness to teams.

Skills

Electrical troubleshooting

Diesel engines

Customer service

Schematic interpretation

Education

High School Diploma or GED

Technical/Associate Degree in Diesel or Electrical Technology

Tools

CAT diagnostic software (ET, SIS)

Job description

Why Join Wagner?

At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential.

Benefits include:

• Paid Time Off (PTO) Plan - 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
• Additional Benefits include: Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.

The EPG Field Service Class B Technician works with limited supervision to diagnose, troubleshoot, repair, maintain, test, and commission Caterpillar Electric Power Generation equipment at customer locations in a manner that reflects the company's vision of working as "One Professional Team". This position is responsible for supporting customer power generation needs through preventative maintenance, emergency repairs, load bank testing, equipment startups, and electrical/mechanical diagnostics while delivering exceptional customer service. Pay Rate: $32.00-$52.60 per hour. Pay Rate is based upon experience and education.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Diagnose and repair Caterpillar diesel and natural gas generator sets.
• Troubleshoot alternators, voltage regulators, circuit breakers, batteries, and control systems.
• Diagnose EMCP and GCCP control panels, communications, and interface signals.
• Inspect, test, and troubleshoot transfer switches, switchgear, and paralleling systems.
• Perform preventive maintenance, inspections, and scheduled service activities.
• Complete startups, commissioning checks, load-bank tests, and transfer tests.
• Interpret electrical schematics, one-line diagrams, and wiring diagrams.
• Utilize Cat Electronic Technician and approved diagnostic test equipment.
• Apply electrical safety procedures and verify energy isolation before work.
• Respond to outages and emergency service calls to restore equipment operation.
• Document repairs, test results, parts usage, and service recommendations.
• Communicate repair status, additional work requirements, and equipment readiness.
• Maintain service vehicle, tools, testing equipment, and parts inventory.
• Collaborate with Service, Parts, Engineering, Product Support, and Sales teams.
• Participate in Caterpillar and dealer technical training programs.
• Perform additional duties consistent with training and qualifications.

Required Education and Experience:

• High School Diploma or GED
• 3+ years of experience servicing CAT generators or power generation equipment
• 3+ years of experience troubleshooting diesel engines, electrical systems, or generator controls
• 3+ years customer service experience

Preferred Education and Experience:

• Technical School Certificate or Associate Degree in Diesel Technology, Electrical Technology, Power Generation, or related field
• CAT EPG training certifications
• Experience with ATS systems, switchgear, and paralleling controls
• Experience performing load bank testing and generator commissioning
• Experience with CAT Digital and Remote Monitoring solutions

Physical Demands & Competencies:

• Standing, walking, talking, sitting, use of hands, and hearing
• Ability to ascend and descend ladders, stairs, and access equipment in various work environments
• Heavy work that includes lifting and/or moving objects up to 100 pounds or more
• Strong electrical and mechanical troubleshooting skills with the ability to read and interpret electrical schematics and technical manuals
• Customer service, communication, organizational, and problem-solving skills
• Ability to work independently with limited supervision and utilize CAT diagnostic software (ET, SIS, SIS Web)

Travel Requirements:

• 75%- 100%

Work Environment:

• Noise: Loud
• Indoors and Outdoors

Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer

#WPower