Power Solutions Coordinator

Tri-State Water, Power & Air; United States; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Paid training

Advancement opportunities

Contests and incentives

Medical, dental, vision insurance

401(k) with company match

Job summary

Tri-State Water, Power & Air is expanding its Customer Solutions Team and seeking motivated individuals who enjoy talking with people and turning inquiries into action. You’ll handle inquiries via phone, email, or text and help customers explore standby power options.

You’ll use our CRM to track interactions, schedule site assessments, and collaborate with your team to meet and exceed goals, with paid training and opportunities for advancement.

Qualifications

• Excellent communication and active listening to ensure customer satisfaction.
• Team player with a positive attitude and composure under pressure.
• Self-motivated and goal-driven with a competitive spirit.
• Prior experience in customer service or sales is preferred but not required.

Responsibilities

• Assist potential customers over the phone, email, or text with product inquiries.
• Schedule site assessments for customers interested in standby power.
• Use CRM to identify opportunities and keep detailed records of interactions.
• Collaborate with the team to meet and exceed individual and team goals.

Skills

Excellent communication

Team player

Self-motivated

Willingness to learn

Experience in customer service/sales (

Job description

We’re Hiring - Join our Customer Solutions Team!

Tri-State Water, Power & Air is growing fast, and we’re looking for motivated individuals to join our team. If you have great conversation skills and love to talk to people – we want to talk to you!

What You’ll Do

• Assist potential customers over the phone, email, or text message with inquiries about our products and services.
• Schedule site assessments with potential customers who want to take the next steps in getting standby power.
• Work within our CRM to identify opportunities and keep detailed records of customer interactions.
• Work proactively with your team and leadership to meet and exceed individual and team goals.

What We’re Looking For:

• Excellent communication and listening skills with a commitment to customer satisfaction.
• A team player with a positive attitude who stays composed under pressure.
• Self-motivated and goal driven – we love a competitive spirit!
• Prior experience in customer service, sales, or a similar role is preferred but not required.
• Willingness to learn - we’ll train you!

Why Join Tri-State:

• Paid training with experienced team leads.
• Supportive team culture with opportunities for advancement.
• Fun work environment with contests and incentives.
• 30+ year history of stability and growth.
• We promote from within - your success matters here.

Benefits:

• Competitive hourly pay + commission
• PTO & holiday pay
• Medical, dental, vision, and life insurance
• Various supplemental benefit options
• 401(k) with company match

Tri-State Water, Power & Air is an Equal Opportunity Employer. All candidates must pass a comprehensive pre-employment screening upon hire, including a review of criminal history.