Power Solutions Coordinator - Customer Success

Tri-State Water, Power & Air; United States; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Paid training

Advancement opportunities

Contests and incentives

Medical, dental, vision insurance

401(k) with company match

Job summary

Tri-State Water, Power & Air is expanding its Customer Solutions Team and seeking motivated individuals who enjoy talking with people and turning inquiries into action. You’ll handle inquiries via phone, email, or text and help customers explore standby power options.

You’ll use our CRM to track interactions, schedule site assessments, and collaborate with your team to meet and exceed goals, with paid training and opportunities for advancement.

Qualifications

• Excellent communication and active listening to ensure customer satisfaction.
• Team player with a positive attitude and composure under pressure.
• Self-motivated and goal-driven with a competitive spirit.
• Prior experience in customer service or sales is preferred but not required.

Responsibilities

• Assist potential customers over the phone, email, or text with product inquiries.
• Schedule site assessments for customers interested in standby power.
• Use CRM to identify opportunities and keep detailed records of interactions.
• Collaborate with the team to meet and exceed individual and team goals.

Skills

Excellent communication

Team player

Self-motivated

Willingness to learn

Experience in customer service/sales (

Job description

Tri-State Water, Power & Air is expanding its Customer Solutions Team and seeking motivated individuals who enjoy talking with people and turning inquiries into action. You’ll handle inquiries via phone, email, or text and help customers explore standby power options.

You’ll use our CRM to track interactions, schedule site assessments, and collaborate with your team to meet and exceed goals, with paid training and opportunities for advancement.