Standby Power Solutions Specialist

Tri-State Water, Power & Air; United States; Remote; USD 36,000 - 52,000; Full time

Benefits offered by this job

Paid training

Health insurance

401(k) with company match

PTO & holiday pay

Job summary

Tri-State Water, Power & Air is actively seeking team members to assist customers and learn about standby power solutions. Join a fast-growing team delivering top-notch service and hands-on support in a dynamic sales and service environment.

You’ll engage customers, schedule assessments, and document interactions in our CRM. We value communication, teamwork, and a proactive attitude, with training provided to help you succeed.

Qualifications

• Excellent communication and listening skills with a commitment to customer satisfaction.
• A team player with a positive attitude who stays composed under pressure.
• Self-motivated and goal driven– we love a competitive spirit!
• Prior experience in customer service, sales, or a similar role is preferred but not required.
• Willingness to learn - we’ll train you!

Responsibilities

• Assist potential customers over the phone, email, or text with inquiries about our products and services.
• Schedule site assessments with potential customers who want to take the next steps in getting standby power.
• Work within our CRM to identify opportunities and keep detailed records of customer interactions.
• Work proactively with your team and leadership to meet and exceed individual and team goals.

Skills

Communication skills

Team player

Self-motivated

Customer service experience

Tools

CRM software

Job description

Tri-State Water, Power & Air is actively seeking team members to assist customers and learn about standby power solutions. Join a fast-growing team delivering top-notch service and hands-on support in a dynamic sales and service environment.

You’ll engage customers, schedule assessments, and document interactions in our CRM. We value communication, teamwork, and a proactive attitude, with training provided to help you succeed.