Power Plus Logistics Coordinator

C.H. Robinson; Eden Prairie (MN); On-site; USD 26,000 - 42,000; Full time

Job summary

C.H. Robinson is seeking Power Plus Operations Coordinators to support the Power Plus team in Eden Prairie, MN. You will handle operational tasks for our fleet management group, emphasizing data integrity, quality, and efficiency.

The role focuses on delivering consistent service across touchpoints with customers and carriers. Responsibilities include board management, workload monitoring, and collaboration with account management to meet daily deliverables while maintaining high service

Qualifications

• High School diploma or GED required.
• 2+ years of related CHR experience or operations experience preferred.
• External postings: minimum 3 years of call center or transportation experience.

Responsibilities

• Perform daily board management.
• Monitor workloads and staffing; assign and delegate work.
• First line support for operations team members.
• Collaborate with account management to deliver service excellence.
• Build relationships internally and externally for positive outcomes.
• Respond to customer and carrier requests to ensure satisfaction.
• Document events using SOPs and escalation procedures as needed.
• Understand customer workflows and apply knowledge for cost-effective solutions.
• Validate load data accuracy across CHR, customers, and carriers.

Skills

Verbal and written communication

Customer service orientation

Time management

Attention to detail

Microsoft Office proficiency

Delegation and giving direction

Providing direct feedback

Prioritization

Self-motivation

Education

Bachelor’s degree (preferred)

High School diploma or GED

Job description

C.H. Robinson is seeking Power Plus Operations Coordinators to support the Power Plus team in Eden Prairie, MN. You will handle operational tasks for our fleet management group, emphasizing data integrity, quality, and efficiency.

The role focuses on delivering consistent service across touchpoints with customers and carriers. Responsibilities include board management, workload monitoring, and collaboration with account management to meet daily deliverables while maintaining high service