Power Generator Service Dispatcher & Ops Coordinator

Air Centers of Florida; Jacksonville (FL); On-site; USD 52,000 - 64,000; Full time

Job summary

Air Centers of Florida in Jacksonville is seeking a Service Coordinator to support our Generator Service team. You will schedule technicians, coordinate field service activities, and manage quotes through completion.

Ideal candidates have experience in service dispatch, logistics, and customer support in industrial settings. Strong organization and communication skills, proficiency with Office, and the ability to adapt to a fast-paced environment are essential.

Qualifications

• Associate degree or 2+ years of experience in service coordination, dispatching or related role.
• Strong organizational and multitasking abilities with effective communication.
• Proficiency in Microsoft Office; ability to learn new software quickly.

Responsibilities

• Coordinate and schedule field service technicians to maximize efficiency and customer response times.
• Manage incoming service requests, emergency calls, preventative maintenance visits, and scheduled service work.
• Serve as primary point of contact for customers regarding inquiries, scheduling updates, and project status.

Skills

Organizational skills

Communication

Multitasking

Microsoft Office

Teamwork

Education

Associate degree

Tools

Microsoft Word

Microsoft Excel

Service management software

Job description

Air Centers of Florida in Jacksonville is seeking a Service Coordinator to support our Generator Service team. You will schedule technicians, coordinate field service activities, and manage quotes through completion.

Ideal candidates have experience in service dispatch, logistics, and customer support in industrial settings. Strong organization and communication skills, proficiency with Office, and the ability to adapt to a fast-paced environment are essential.