Poway Part-Time Universal Banker: Grow Relationships

Citi; New York (NY); On-site; USD 24,000 - 31,000; Part time

Job summary

Citi is recruiting for a Part Time Universal Banker located in Poway, CA. This entry-level role supports the customer service team in sales and service activities, with responsibilities ranging from assisting in account openings to executing transactions and handling inquiries.

The position emphasizes customer interactions, risk awareness, and compliance with banking policies, with a 20-hour workweek and a prorated compensation structure based on the full-time salary range.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriate assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Customer service

Verbal communication

Written communication

Education

High School diploma or equivalent

Job description

Citi is recruiting for a Part Time Universal Banker located in Poway, CA. This entry-level role supports the customer service team in sales and service activities, with responsibilities ranging from assisting in account openings to executing transactions and handling inquiries.

The position emphasizes customer interactions, risk awareness, and compliance with banking policies, with a 20-hour workweek and a prorated compensation structure based on the full-time salary range.