Part-Time Universal Banker: Spark Growth & Service

Citigroup; Tustin (CA); Sur place; USD 48 000 - 62 000; Temps partiel

Résumé du poste

Citi is hiring an entry-level Universal Banker in California. This part-time role supports customer service and sales efforts within the branch, assisting with account openings and transaction processing. You’ll collaborate with team members to resolve issues and create sales opportunities from service interactions.

The position emphasizes strong communication skills, adherence to bank policies, and risk-aware decision making to safeguard customers and Citi assets.

Qualifications

• Consistently demonstrates clear and concise written and verbal communication skills.
• 1-3 years of relevant experience in retail banking or similar roles.
• High school diploma or equivalent is required.

Responsabilités

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transactions and resolve customer complaints promptly.
• Support sales/service activities within the branch by participating in seminars and campaigns.
• Adhere to operational controls to ensure safety of customers and bank assets.
• Assess risk in decisions, maintain compliance with laws and Citi policies.

Connaissances

Written communication

Verbal communication

Formation

High School diploma or equivalent

Description du poste

Citi is hiring an entry-level Universal Banker in California. This part-time role supports customer service and sales efforts within the branch, assisting with account openings and transaction processing. You’ll collaborate with team members to resolve issues and create sales opportunities from service interactions.

The position emphasizes strong communication skills, adherence to bank policies, and risk-aware decision making to safeguard customers and Citi assets.