Part- Time Universal Banker (20 Hours)- Chula Vista Branch

Citi; Chula Vista (CA); Vor Ort; USD 40.000 - 50.000; Vollzeit

Zusammenfassung

Citi is looking for an entry-level Universal Banker in Chula Vista, California. This role is vital for assisting in sales and service activities while building customer loyalty. You will help customers with account opening, resolve service issues, and support branch sales activities.

The ideal candidate has 1-3 years of relevant experience, strong communication skills, and a high school diploma. Join Citi's dynamic customer service team and contribute to enhancing client relationships and driving sales growth.

Qualifikationen

• 1-3 years of relevant experience in retail banking or similar fields.
• Demonstrated clear communication skills, both written and verbal.

Aufgaben

• Assist in basic account opening for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions in accordance with bank policies.

Kenntnisse

Customer service

Sales support

Communication skills

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Overview

The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Adequately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

Education

• High School diploma or equivalent

Compensation and Benefits

Salary range and benefits information are provided in the posting where applicable. The hourly rate corresponding to the annual range is listed for information purposes.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.