Part-Time Universal Banker: Sales & Service Pro

Citi; Los Angeles (CA); On-site; USD 48,000 - 62,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Wellness programs

Paid holidays

Discretionary and formulaic incentive

Job summary

Citi is seeking an Universal Banker in California to support customer interactions, assist in account opening, and drive sales within the branch. The role emphasizes strong service delivery and compliance with bank policies while building customer loyalty.

The position is part-time with a competitive hourly range and benefits. The successful candidate will have 1–3 years of relevant experience and a high school diploma.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Skills

Retail banking experience

Customer service skills

Communication skills

Education

High School diploma

Job description

Citi is seeking an Universal Banker in California to support customer interactions, assist in account opening, and drive sales within the branch. The role emphasizes strong service delivery and compliance with bank policies while building customer loyalty.

The position is part-time with a competitive hourly range and benefits. The successful candidate will have 1–3 years of relevant experience and a high school diploma.