Part-Time Universal Banker - Grow Customer Relationships

Citi; New York (NY); Presencial; USD 50 000 - 65 000; Tempo parcial

Resumo da oferta

Citi is hiring a Universal Banker Part-Time (20 Hours) at the Clifton Branch. This entry-level role supports sales, products and services in coordination with the customer service team to foster customer relationships and loyalty while helping to increase consumer sales.

The role involves assisting with basic account openings, handling service issues, processing transactions, and referring opportunities to partners.

Qualificações

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsabilidades

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Conhecimentos

Communication skills

Customer service

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

Citi is hiring a Universal Banker Part-Time (20 Hours) at the Clifton Branch. This entry-level role supports sales, products and services in coordination with the customer service team to foster customer relationships and loyalty while helping to increase consumer sales.

The role involves assisting with basic account openings, handling service issues, processing transactions, and referring opportunities to partners.