Postpress Solutions Specialist — Commercial & Packaging

Heidelberg USA, Inc.; Kennesaw (GA); On-site; USD 85,000 - 150,000; Full time

Job summary

Heidelberg USA, Inc. seeks a Product Specialist for Commercial & Packaging Postpress Solutions in Charlotte, NC. The role drives sales, provides technical and product expertise, and collaborates with account managers, region VPs, and service teams to grow revenue and customer satisfaction.

The ideal candidate has 7+ years in printing/packaging sales or tech support, strong communication skills, and can travel up to 70% to support installations and customer visits.

Qualifications

• 7+ years of experience in printing, packaging, postpress equipment sales, applications, or technical support.
• Strong understanding of finishings, converting, cutting, folding, binding, and packaging workflows.
• Excellent communication, presentation, and relationship-building skills.
• Proficiency with Microsoft Office Suite.
• Ability to travel extensively (up to 70%).

Responsibilities

• Prospect alone, or with the local Account Manager to identify customer opportunities and support equipment sales.
• Conduct customer visits to evaluate production processes and recommend Heidelberg solutions to improve the customer’s productivity.
• Meet annual sales goals and market growth initiatives.
• Prepare and present proposals, presentations, and support customer negotiations.
• Maintain the customer database and continually monitor for accuracy.
• Be the Product expert for Heidelberg's Commercial and Packaging Postpress portfolio in the region.
• Provide technical consultation throughout the sales cycle.
• Support equipment demonstrations, installations, commissioning, and production start-up activities.
• Work closely with Service and Operations teams to ensure successful project execution.
• Build and maintain strong customer relationships.
• Participate in trade shows, open houses, customer events, and industry meetings.
• Gather market intelligence and competitive information.
• Communicate customer feedback and market trends to Sales and Product Management.

Skills

Sales experience

Travel readiness

Communication skills

Microsoft Office

Education

Bachelor's Degree in Business, Engineering, Graphic Communications, or related field

Job description

Heidelberg USA, Inc. seeks a Product Specialist for Commercial & Packaging Postpress Solutions in Charlotte, NC. The role drives sales, provides technical and product expertise, and collaborates with account managers, region VPs, and service teams to grow revenue and customer satisfaction.

The ideal candidate has 7+ years in printing/packaging sales or tech support, strong communication skills, and can travel up to 70% to support installations and customer visits.