Post-Sales GRC Specialist | Equity & Audit-Ready SaaS

Rippling (Netherlands); Seattle (WA); On-site; USD 105,000 - 175,000; Full time

Job summary

Rippling is seeking a Post Sales GRC Specialist to guide customers through onboarding, implementation, adoption, and audit readiness for the Automated Compliance platform.

You will own post-sales relationships, drive audit readiness, and partner with Product, Engineering, and Sales to optimize customer success and product evolution. A strong GRC background and customer-facing experience are essential.

Qualifications

• 2+ years hands-on GRC or security compliance experience, including SOC 2, ISO 27001, HIPAA, GDPR or similar.
• 2+ years in a SaaS customer-facing role (Customer Success, Account Mgmt, Solutions Consulting)
• Experience guiding customers through cybersecurity audits (readiness, evidence collection, audits)
• Ability to translate complex compliance requirements into actionable guidance for customers
• Strong communication with technical and non-technical stakeholders
• Experience managing multiple customer implementations/projects simultaneously
• Familiarity with SaaS security concepts (cloud, access controls, logging, vulnerability management)
• Experience with automated compliance platforms is a plus
• Certifications (CISA, CISSP, CISM, CIPP) helpful but not required

Responsibilities

• Own the post-sales customer journey from onboarding to long-term success
• Lead implementation of the automated compliance platform and integrations
• Advise on audit readiness, scoping, policy requirements, control expectations
• Guide customers through the end-to-end audit process and evidence collection
• Track customer health indicators and timelines for audit progress
• Translate frameworks (SOC 2, ISO 27001) into product-driven guidance
• Build relationships with security, compliance, IT and executives
• Identify risks early and drive mitigation plans
• Collaborate with Product, Engineering, Sales, Support to improve experience
• Provide feedback to shape the product roadmap

Skills

GRC experience

Customer-facing

Communication skills

Auditing

Problem solving

Education

CISA/CISSP/CISM/CIPP (optional)

Big 4 or SaaS audit experience

Tools

SOC 2

ISO 27001

HIPAA

GDPR

CMMC

ISO 42001

Job description

Rippling is seeking a Post Sales GRC Specialist to guide customers through onboarding, implementation, adoption, and audit readiness for the Automated Compliance platform.

You will own post-sales relationships, drive audit readiness, and partner with Product, Engineering, and Sales to optimize customer success and product evolution. A strong GRC background and customer-facing experience are essential.