Post-Sales GRC & Audit Readiness Specialist

Rippling; New York (NY); Hybrid; USD 90,000 - 140,000; Full time

Job summary

Rippling seeks a Post Sales GRC Specialist to help customers implement the automated compliance platform and achieve audit outcomes. You will own the post-sales relationship, guiding onboarding, implementation, adoption, and audit readiness.

As a trusted advisor, translate complex frameworks into practical guidance, manage multiple customer implementations, and partner with Product, Engineering, Sales, and Support to improve the customer experience.

Qualifications

• 2+ years in GRC or security compliance.
• Experience guiding customers through cybersecurity audits.
• Experience in SaaS customer-facing roles.
• Familiarity with SOC 2, ISO 27001, HIPAA, GDPR, or similar.
• Ability to translate complex requirements into actionable guidance.
• Strong communication with technical and non-technical stakeholders.

Responsibilities

• Own the post-sales customer journey from onboarding to long-term success.
• Lead implementation of the automated compliance platform with frameworks, controls, evidence workflows, and integrations.
• Advise on audit readiness, scoping, and control expectations.
• Guide customers through end-to-end audit process and auditor collaboration.
• Monitor customer health, adoption, risks, and timelines.
• Translate frameworks like SOC 2, ISO 27001 into practical guidance.
• Build relationships with security, compliance, IT, and executives.
• Identify risks early and drive mitigation plans.
• Collaborate cross-functionally to improve customer experience and inform roadmap.
• Provide feedback to shape platform evolution.

Skills

GRC expertise

SOC 2

ISO 27001

Audit readiness

Customer-facing

SaaS security

Policy guidance

Cross-functional

Risk management

Multi-project

Job description

Rippling seeks a Post Sales GRC Specialist to help customers implement the automated compliance platform and achieve audit outcomes. You will own the post-sales relationship, guiding onboarding, implementation, adoption, and audit readiness.

As a trusted advisor, translate complex frameworks into practical guidance, manage multiple customer implementations, and partner with Product, Engineering, Sales, and Support to improve the customer experience.