Post Foreclosure Ops Lead (On-Site)

Newrez LLC - Servicing; Coppell (TX); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer

401(k) Retirement plan with employer

Paid Maternity Leave/Parental Bonding/

Adoption Assistance

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Employee Emergency and Disaster Fund

Job summary

Newrez LLC - Servicing in Coppell, TX is seeking a Supervisor Post Foreclosure to lead a team of Post Foreclosure Specialists and Administrators, ensuring efficient processing, adherence to timelines, and ongoing performance coaching on-site.

The role requires a Bachelor's degree (or paralegal certificate/equivalent), 6+ years in foreclosure or mortgage services, and 1–2 years of management. Strong analytical and communication skills, plus real estate experience, are valued.

Qualifications

• Must have strong analytical skills; strong organizational skills with attention to detail; strong communication; strong computer skills and strong research skills.
• Must be effective in multi-tasking and be goal oriented.
• Title and Real Estate experience a plus.
• Must be able to work on a team or independently with minimal supervision.

Responsibilities

• Supervise the staff of Post Foreclosure Specialists and /or Administrators.
• Develop and maintain up to date policies and procedures.
• Identify areas for process improvement and help implement new processes, as necessary.
• Training of new hires on all systems of record, investor guidelines and industry standards
• Training of team on new processes as implemented.
• Use reporting to manage the team and makes changes to reporting as necessary to ensure adherence to timelines.
• All aspects of personnel management including coaching and annual reviews
• Act as the Post Foreclosure point of contact for other departments within the Company as well as attorney firms on escalated issues.
• Track and analyze departmental data and report on the activities of the team.
• Assist with attorney billing and invoice approval.
• Accept special tasks as necessary and assume responsibility for successfully achieving objectives.
• Must be able to make business decisions based on likelihood of recovery versus liability risks.
• Performs related duties as assigned by management.

Skills

Analytical skills

Organizational skills

Communication skills

Computer skills

Research skills

Multi-tasking

Goal oriented

Teamwork / independent work

Real Estate experience

Education

Bachelor's degree, paralegal certificate or equivalent work experience

Job description

Newrez LLC - Servicing in Coppell, TX is seeking a Supervisor Post Foreclosure to lead a team of Post Foreclosure Specialists and Administrators, ensuring efficient processing, adherence to timelines, and ongoing performance coaching on-site.

The role requires a Bachelor's degree (or paralegal certificate/equivalent), 6+ years in foreclosure or mortgage services, and 1–2 years of management. Strong analytical and communication skills, plus real estate experience, are valued.