Post-Delivery Project Lead - Customer Success & Warranty

Schneider Electric; Raleigh (NC); On-site; USD 102,000 - 152,000; Full time

Job summary

Schneider Electric seeks a Post-Delivery Project Manager to lead project execution after equipment delivery, ensuring smooth turnover, warranty resolution, and final closeout. You will coordinate with internal teams, vendors, and customers to meet commitments and deliver exceptional customer experiences.

This role emphasizes coordination and leadership, not field execution, with responsibilities spanning issue resolution, material recovery, and continuous improvement.

Qualifications

• 5+ years project management experience in construction, data centers, electrical infrastructure, manufacturing, commissioning, field services, or related industries.
• Experience managing project schedules, risks, stakeholders, and customer relationships.
• Ability to coordinate cross-functional teams without direct authority.

Responsibilities

• Own assigned projects from delivery through turnover, closeout, and warranty stabilization.
• Develop and manage post-delivery execution plans, milestones, risks, and escalations.
• Serve as the primary customer contact for all post-delivery activities.

Skills

Project leadership

Cross-functional coordination

Stakeholder management

Communication

Problem solving

Tools

Procore

Microsoft Project

Primavera

Job description

Schneider Electric seeks a Post-Delivery Project Manager to lead project execution after equipment delivery, ensuring smooth turnover, warranty resolution, and final closeout. You will coordinate with internal teams, vendors, and customers to meet commitments and deliver exceptional customer experiences.

This role emphasizes coordination and leadership, not field execution, with responsibilities spanning issue resolution, material recovery, and continuous improvement.