Post-Closing Warranty Specialist

Killam Co; Laredo (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

Killam Co in Laredo, Texas, seeks a Homebuilding Warranty Coordinator to manage post-construction warranty requests and ensure positive homeowner experiences. The role involves assisting homeowners with warranty claims, conducting orientations, and scheduling repairs.

Ideal candidates should possess strong communication and time management abilities, as well as a background in construction or customer service. This position requires an Associate’s or Bachelor’s degree and at least 2 years of relevant experience.

Qualifications

• 2+ years of experience in homebuilding, construction, customer service, or warranty coordination.
• Ability to read blueprints and understand construction terminology preferred.

Responsibilities

• Manage all post‑construction warranty requests and homeowner concerns.
• Process incoming homeowner warranty claims.
• Coordinate and schedule appointments between homeowners and subcontractors.

Skills

Knowledge of residential construction processes and materials

Strong organizational skills

Excellent written and verbal communication skills

Proficiency in Microsoft Office and warranty management software

Excellent problem-solving skills and conflict resolution

Education

Associate’s or Bachelor’s degree preferred in related field

Tools

Microsoft Office

warranty management software

Job description

Killam Co in Laredo, Texas, seeks a Homebuilding Warranty Coordinator to manage post-construction warranty requests and ensure positive homeowner experiences. The role involves assisting homeowners with warranty claims, conducting orientations, and scheduling repairs.

Ideal candidates should possess strong communication and time management abilities, as well as a background in construction or customer service. This position requires an Associate’s or Bachelor’s degree and at least 2 years of relevant experience.